Cruises, Cruise Deals & Cruise Holidays

What is "Americanised" anyway? I tried another cruise line after making the swap to what clearly is "the dark side" and went to Celebrity Cruises. I prefer them and have never looked back - more because the passengers are international and interesting instead of looking down from their P&O pedestal. Why say 'americanised' as a detrimental label? Fact is that P&O are just opening their horizons to catch those of us that have strayed after years of loyalty - you can see that clearly in AZURA which looks excellent and will pull passengers back from Celebrity and that Ventura was to pull their passengers back from RCI. If you don't like it, you can always stick to Oriana which is not 'plagued' with the American disease.

I am glad you enjoyed your trip on Ventura, but there should have been no reason why the food was only warm. I hope you sent it back. Obviously the reason P&O had took so long to reply to you was that they were reading all the good questionaires that they had had and patting themselves on the back. You are very lucky to get a reply, as I am still awaiting a reply from Celebrity as to why they cancelled my New Zealand Cruise in March.......Wendy

It is so frustrating when you try to make constructive comments and an organisation disregards them. If we have a complaint in a restaurant we usually pay the bill and then say something afterwards because you become paranoid that people will think you are after a 'freebie'. As you point out you waited for your return before making constructive comments and you would hope P and O would take them seriously instead of saying everyone else was happy! the point is you weren't..Carol