Cruise Reviews

honeymoon disaster

Reviewed By: hanslip, baildon on 27th Jun 2009
Cruise Line: Royal Caribbean Cruises Times cruised before: 0
Cruise Ship: Independence of the Seas Sailed: May, 2009
Destination: Canaries Age: 36-45
This was our first time cruising and decided to push the boat out (lol!), but were left feeling very disappointed! The embarkment was very smooth and whilst we had to wait for our cabin to be ready, we decided to explore the ship! As we were quite hungry and thirsty from our travel down to Southampton, we were ready for a beer or two! As we are both smokers, we had to head for the Labirynth Bar, as it is the only inside area that allows smoking! The prices for 2 beers were extortionate and no better for spirits etc. This soon deflated our excitement and being on our honeymoon and having already paid a premium for this, we felt quite shocked. Our cabin was lovely, however, and the balcony is a must! There is a mini bar, but once again prices are ludicrous! Avoid! The cleanliness was first class and our cabin crew was very efficient and friendly. Tv was great as it had your sea pass account on so you could check what you had spent and order room service. We elected for my time dining in the Macbeth dining room and the food was good not great as it was sometimes luke warm and bit repetative. The waiter service was excellent. However, the windjammer !! what a nigthmare ! No matter what time we went, it was always way too busy and finding a table was sometimes impossible! You felt like you had done a small marathon before you had managed to fill your plate as all the stations were spread about too far from each other. The choice of food however was good as it catered for all types. Trying to find a sunlounger was also a nightmare as only a small part of the ship (deck 11 port side) was allocated to smokers and we soon discovered that alot of non smokers were using them as there clearly wasn't enough loungers for the volume of people on board, very maddening! Also, the loungers were extremely close together and trying to get out from them was an experience in itself! The Labirynth Bar became a regular haunt for us although the dj was absolutely rubbish! We never heard him speak and as the records seemed to repeat, we came to the conclusion that after 12.00pm he must have been playing cds and done a bunk! Also, whenever we asked for a request, funnily enough he never had any of them!! Despite the ship being very impressive, it was far too overcrowded which meant that which ever activity you wanted to try, ie flowrider, rock wall etc, there were queues, queues, queues! I know i sound very negative, but believe you me this was not the honeymoon we we expecting! On the plus side, yes there were a few, The Chops Grille was well worth the extra $25.00, excellent food and service and plenty of it, and also the entertainment was very good. The ship was clean and the staff very good, but all in all, as this was our first cruise it was quite a let down and considering the overall cost, certainly wont be repeated!! Too much pennypinching ie, paper cups in your cabin, no coffee just awful tea, and dont get the breakfast in bed as it was probably the worst breakfast we have ever had, (undescribable)! It states also that room service is free, but we soon discovered that there is a charge after 12.00pm and the menu is very limited ! Another rip off ! Overall, too big, too many people and far too much money !
Quality of Food3
Entertainment4
Shore Excursions2
Staff4
Children's Facilitiesn/a
Onboard Activities1
Cabins3
Overall Rating1
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Opinion: Disagree Comment by Lafferty, South Yorkshire (11 Jul 09 11:43) about this REVIEW
I have to disagree. We were on the same cruise and had a fantastic time. The food in the main dining area was superb with a choice of menu. The Windjammer was exellent with a huge variety of food, something for everyone.We never had any bother finding a table. There was plenty of sun loungers , you only had to ask. We thought the free icecream for everyone around the pool area was a bonus, especially if you have kids. The shows in the Alambrah theatre were very good , a differant show every evening and the ice skating shows were brilliant. The parades through the Mall were terrific , great fun for young and old.Drinks were about the same as you would pay at home.There was another smoking bar besides the Lambrynth , you could smoke in the Connoisseur club with plush surroundings and comfortable seating. There were queues for the flowrider , but you only had to queue for a short time. We didnt see any queues for the rock climbing wall.There were clubs for kids of all ages. We had such a good time that we have already booked to go on the same ship next year around the Italian Med. Yes I think RCI have got it right !
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Opinion: Disagree Comment by Brooks, Penpol (03 Jul 09 22:04) about this REVIEW
Sorry cannot agree if you had read the brochure you would know - IOS is the bigest cruise ship afloat - it carries over 3500 passengers - costs are always higher during school holidays. Safety considerations mean only one person at a time on the flowrider but never a problem when we wanted to use either the flowrider or the wall. We were on the same cruise but never had a problem with seating in the Windjammer. 750ml can of Fosters was $ 8.00 = almost one and half pints for £4 at the rate we got from RCCL but I understand draft was more expensive. In our experience you get what you pay for and if you read up on the ship beforehand there should be no surprises
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Question by Williams, Swansea (03 Jul 09 03:21) about this REVIEW
My husband and I are both smokers. Can you smoke on the lido deck by the cafe with chairs and tables. Where else can you smoke on the ship??? so I can check on the ships plan . Thanks
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Opinion: Agree Comment by Spartan, kent (30 Jun 09 21:58) about this REVIEW
Please do not judge all cruises by your experience I have just returned from IOS having been a cruise nut for years, she has been built to please everyone and has ended up pleasing only a few. American Ship trying to serve an English breakfast does not work anymore than us trying to celebrate thanks giving. RCL have already started to change things no 15% on drinks. I am sure that next session it will be a lot better and get it right for the market. Try The Brilliance or Legend of the seas smaller but the names speak for themselves.
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Opinion: Disagree Comment by sloan, andover (30 Jun 09 14:59) about this REVIEW
well im very sorry you didn't enjoy your cruise but we were on the same cruise and we had a fabulous experience i do have to say there plenty of sunloungers stacked up on the above deck all you had to do was asked one of the staff members who were more than happy to supply one. It was my first cruise and i will be returning in the ship in 2011 and cant wait . Im sorry it wasnt upto your expectations but we cant please all the people all the time . Dont let it put you off cruising maybe try someone else.
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Comment by Hudson, Hitchin (28 Jun 09 23:11) about this REVIEW
Don't let Royal Caribbean put you off cruising! You should give P&O a go on one of the smaller ships such as Aurora or Oriana.
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Comment by Stanley, Lincolnshire (07 Jul 09 14:08) about a COMMENT by Hudson (28 Jun 09 23:11)
Could not agree more, we had a fantastic time with P & O, a class above Royal Caribbean.
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