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7000miles for 5hrs at Macy's Mothers Day Sale. |
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Reviewed By: SHAW, Mareham-Le-Fen on 18th Jun 2009
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| Cruise Line: Cunard Cruises |
Times cruised before: 10+ |
| Cruise Ship: Queen Mary 2 |
Sailed:
May,
2009 |
| Destination: Transatlantic |
Age: 46-55 |
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Dear Sian,
First I would like to comment on the excellent personel service that you have given me and would like to let everyone know how efficient and proffessional and helpful you have been with all my bookings. I will continue to book my future cruises with you for sure.
The trip that you have asked me to review was my second and third transatlantic crossings back to back on QM2, my first transatlantic crossing was the final tandem crossing of QE2 and QM2 in October 08.
I was travelling alone this time so I was bound to pay a single supplement which I always find a little annoying a I believe single passengers spend pro rata so much more money, we tend to socialise more and go to more fee paying events to pass the time. EG. Nearly all the participants of the wine tastings and whisky tastings were attended by single passengers.
The very least up grade the cabin where ever possible.
Bars, Cocktails and Wine.
I find the service in the Golden Lion Pub and the Chart Room excellent and have very warm memories of my relationship with all bar staff which is so important when travelling solo. We laughed alot together, infact they made my trip a wonderful experience. Also the drinks and cocktails are made to a high standard and are streets ahead of the competition.
I have Fred Olsen, Star Cruises, Royal Carribean and Celebrity X loyalty cards in my wallet so I feel I am qualified to compare.
I also would like to mention my sommelier who was very attentive and went the extra mile. However I do find the wine very expensive across the whole list.
I also really object to the 15% service charge on the cost of wine , especially as I go for good quality wines and champagnes which are already well over priced, I feel a fixed service charge per bottle would be fairer with the cost of the bottle an irrellvant factor. Maybe more people would buy wine if it was more fairly priced. I notice very few bottles were purchased by the other nine travellers at my table over the twelve days of our cruise?
I would like to add that I have no objection to the 15% service charge at the bars as I find the drinks the most fairly priced at sea, as I mentioned earlier.
Restaurants
Firstly I would like to compliment the daily effort of all the staff in the Britannia restaurant and the variety of food on offer daily, the food was of a high standard over the whole duration of the trip. I am a man who has spent twenty eight years marketing Hotels and Restaurants all over the world and have to admire the consistency of service considering how many meals are produced daily. This is truely the key and not easy to achieve. WELLDONE
This takes me to Todd English which was also consistant, consistantly bad. The food is wanting, the service rushed, the tables to small and cramped, so an intimate comfortable romantic meal is almost impossible, unless of course intimate means almost sharing the lap and table of the guests next to you. Please note I dine out on average 300 times a year in all manner of restaurants. I rate this restaurant as very poor. I have dined three times in the evening on three seperate crossings and my findings are consistantly getting worse. The attitude of the staff is also false and distinctly different to the rest of the ship. Lastly $30 suppliment per head for dinner, I am lost for words. Please note my extras bill for 12 days was over 7K so the cost was not the issue, but I feel angry every time I pay $30 for anything these days as it reminds me of TODD ENGLISH who by the way is AMERICAN.
Kings Court was a great contrast to Britannia Restaurant and I loved the themes at dinner and quality of food and the service was excellent. However I found lunch a little like school dinners and the service similar to motorway cafes, also I found the sweet selection really wanting and poor and almost the same every lunch I attended.
PLEASE NOTE BREAKFAST IS EXELLENT THROUGHOUT THE WHOLE SHIP, EACH AND EVERY RESTAURANT. WATCH THE WASTELINE GROW?
I suggest gentleman put a pair of the next size up of trousers in your suitcase, or buy slacks with an elasticated waistband, you will need them.
The entertainment throughout the ship and the guest speakers, lectures are second to none and of the highest quality. If one starts to critisize or comment on any of the shows or acts you see, as you will become blaize after a while as the novelty wears off, JUST REMIND YOURSELF TICKETS IN THE LONDON THEATRE ARE AROUND 200 DOLLARS A PAIR ????
SEE YOU SOON AT SEA
PS. My cabin was very comfortable and my cabin attendant a STAR.
Warm regards Paul Shaw (48 years young)
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