Cruises, Cruise Deals & Cruise Holidays

My Wife and I where also on this Cruise and in the next but one cabin to Mr and Mrs Lovett, I think he is being rather kind in his review, we had the doors taped up for all but the last three days of the cruise, so a balcony was a waste of time and money, our cabin steward sorry butler never spoke to us nor did we see her for the first week, it was only after I had refused in writing to pay and gratuities on my bill that she introduced herself to us. no choice of pillows Ihad forgotten about all we had expected to receive, no hoovering during the last week it might spread dust, also taken away over the last fw days, where extra large towels, then bed throws and lastly bath robes, we felt if it was not nailed down it would go. A superb Library that was locked up for the duration yet they asked for anyone to leave paper backs that they had finished with, so others could read them. Being marched in front of Japanese Health people, collect passport, present ourselves, heat seeking cameras checking us, and then they took our temperatures before we handed our passports back. I am sure that a lot of this is food poising and nothing else, people we met had gone down sick on the 2nd full day after eating on the first full day at lunchtime in the buffet and eating look warm turkey, which most of us had left, we refused to eat in there as the food was never hot. I would say that the excellent hotel in Beijing was not part of the Azamara trip, but put together by the Cruise co that we booked with, this ship is not suitable for cold climates as not only is it not wind proof but windows on balconies are single glazed In over 25 cruises with the majority of cruise lines, this was certainly the worst we have experienced andall complaints have been very poorly dealt with, I wrote twice on the ship recd tel calls and was assured that I would be contacted by Miami. on return wrote to our booking company and eventually recd a very unsatisfactory reply from Royal Caribbean, UK, replied to them and have heard nothing since, also wrote to Miami some weeks ago and have heard nothing, am going on the new Solstice in Dec transatlantic, so hope that is as good as they say or will jump ship. Elliott Lewis

I also travelled on this cruise and agree totally This was a badly run ship. On the food quality i would disagree on four stars one star is probably more correct Our meals varied from being very cold to warmish .we were regularly served coffee in broken or chipped cups and the se;f serve restaurant was not hygenic food cold , tables cracked , staff not covering hair and wearing outdoor clothes when serving and they wonder why passengers fell ill ???