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Cruise Reviews

Family birthday cruise

Reviewed By: Nelson, Crowle on 20th Aug 2008
Cruise Line: P&O Cruises Times cruised before: 10+
Cruise Ship: Ventura Sailed: July, 2008
Destination: Canaries Age: 56-65
Was looking forward to the new Ventura - went on a family holiday (2 grandparents, plus our daughter, husband and two grandchildren). We celebrated three birthdays whilst on board - one adult and two grandchildren. We had an inside cabin, which was nicely furnished, whilst our family of four had an outside cabin. The inside compares to the outside, but only a little less in length. Had room service for morning tea every day, which was reliable. The staff in general were very curteous and helpful. We opted for freedom dining, which actually was not as described. However, most days we got a time of our choosing, but had to say the children were dining with the adults to get the appropriate times. There are nowhere near enough tables for four - and these are in fact the smallest tables for four we have ever dined on. The choice of food in the dining room was good, and generally no complaints, however there were a few issues with fish being overcooked and steaks not arriving on the table as ordered. The staff did try to rectify this. The childrens clubs (Toybox and Jumping Jacks) were enjoyed by the grandchildren, plenty of varied activities. With regard to the swimming pools - the water was generally cool - having been on many other P & O cruises before I was expecting them to be warmer, so it was very disappointing to discover this was not the case. The Beachcomber pool was very noisy with the teenagers - no control over the fact that they did lots of jumping and diving there, even though there was a sign to say there should not be any. Found that even on a very warm day, the roof was not open, so very uncomfortable there. The theatre was lovely, it is quite a pity that in general the shows were not at good as the theatre - in fact in our opinion only three or four shows out of the two weeks were enjoyable. We enjoyed all the venues we visited - the decor very tasteful, and many different themes, which made it interesting. Would thoroughly recommend East restaurant - even though reception said this had a £10 supplement, when in fact it was £15, but it was well worth it. Only drawback for seadays was that there did not seem to be enough room out on deck - sunbeds too cramped. Would recommend this ship for families.
Quality of Food3
Freedom Dining - Cinnamon Restaurant East - very good
Entertainment2
We least enjoyed the theatre company shows. Best show was the female comedian/impersonator/singer.
Shore Excursions1
Did 2 - Lisbon and Cadiz. All organised trips are overpriced.
Staff2
Maitre D in Cinnamon Restaurant (used to be on Arcadia in Cafe Bordeaux)
Children's Facilities4
Grandchildren went to Toybox and Jumping Jacks - they thought they were fantastic
Onboard Activities2
Do not join in onboard activities
Cabins2
Cabin was well serviced, but not many drawers. Felt it was a little on the small side in comparison to say Queen Mary standard inside
Overall Rating2
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Opinion: Disagree Comment by Mitchell, Heswall (20 Aug 08 14:24) about this REVIEW
Whilst I agree with most of your comments, I have to say that having been on the QM2, I think the inside cabin on QM2 was on a par with those on Ventura (we had a mini suite on Ventura as the fares were cheaper than QM2 but had friends in an inside one). I think your star rating is very low considering your comments, for example you have given staff only 2 stars, and again scored low for activities although stated that you don't partake. I think if you are recommending for families perhaps you need to revise the stars awarded. When we went to the Baltic the roof over the pool was open on many occasions, however it's closed when windy and I wonder if they also close it when it's very hot??
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