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Cruise Reviews

Mini cruise to Le Havre 27th June

Reviewed By: Harris, Kingston on 1st Jul 2008
Cruise Line: NCL Cruises Times cruised before: 0
Cruise Ship: Norwegian Jade Sailed: June, 2008
Destination: Mini Cruises Age: 46-55
Arrived at the Docks where our luggage was taken away very efficiently by a porter, but it is a great pity that one of the suitcases was "lost" and not found until around 7.30pm that evening, thus preventing one of us from going swimming, changing for dinner, etc. We were told to collect the missing case from the Card Room at 5.30 p.m., but after waiting for some time, no luggage nor personnel turned up. We were joined by many others in the same plight. One person finally found a telephoned and complained to whoever answered. We were told it was all a mistake and that we could collect the missing luggage from Reception on Deck 7. On arriving there en masse, a rather disinterested girl on Reception dealt with each person very slowly. She first wanted a description of each suitcase and contents, but the told us that all luggage had now been delivered to our cabins! This was not true, but involved many of the "Missing Luggage Brigade" running up and down to their cabins to see! One of the party then told us he had seen a small boat draw up alongside the ship and some luggage was being transferred. Was it all left behind at Southampton by accident??? I cannot say whether this was fact or not.

The cruise was good value for money once we had sorted out where and where not to go on the ship. We found the the Grand Pacific restaurant was extremely good. The waiting staff were polite and attentive there. Eating in the Garden was quite another experience and trying to find a table to sit at breakfast on the last morning was absolutely dreadful; the food was quite cold by the time we found a couple of chairs at a table to share with another person.

Getting off the ship was equally long-winded. We did not trust our luggage to them due to previous problems and had to struggle with heavy cases for what seemed like miles down gang planks, escalators, corridors, etc. It was supposed to be staggered disembarkation, but a voice over the loudspeaker told us that everyone could now leave the ship. We couldn't even get out of the lift on the deck of departure because of the great number of people queueing outside, up the stairs, etc.

Maybe they will sort out these problems before the next mini cruise.
Quality of Food2
Entertainment2
Guitarist/singer rather boring, but I felt sorry for him.
Shore Excursions5
Shore excursion to Le Havre town on shuttle bus excellent. We left departure to after lunch when the crowds had gone down.
Staff5
Waiting staff in Grand Pacific Restaurant attentive and could not have done enough for us
Children's Facilities5
Children enjoyed swimming and the hot tubs.
Onboard Activities5
Cabins4
Although very small, it was perfectly formed! The shower was spacious and the water hot. Not sure that they supplied Elemis toiletries though as they boasted. The pot of body lotion said "NCL" Ther was very little room to get round to the side of the bed on the dressing table side, maybe about six inches leg room!
Overall Rating3
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Opinion: Disagree Comment by Arnold, N Littleton, Evesham (01 Jul 08 21:46) about this REVIEW
This cruise was exceptional value for money. Our cabin (inside on deck 10) was one of the best weve stayed in (weve cruised many times before) and was immaculate. Food excellent in both formal resturants. The Garden buffet could be crowded at breakfast. On the last morning most cruise lines expect you out of your cabin by 8am - NCL have a wonderful 'leave when you like' attitude - they even provide a leaflet in your cabin inviting you to stay on board and use the pool and jacuzzi on your last day! As this was a 2 night cruise. most people carried their luggage on and off board, however I sympathise we anyone who lost their luggage and I think this has influenced the whole holiday for the people who left the above review. After lunch in the Grand Pacific on our day of arrival we went on a tour of the ship, spent time in the adult hot tub and got to know other areas of the ship. On Friday night We went to the formal resturant then excellent 'Shout' show in the thearte and later had a great time in the disco. Saturday night the comedian was good - and then curry night in the Garden Buffet - which had plenty of room, then we lost a few dollars in the Casino and Then on to the disco- you could have not packed more entertainment into a weekend! I would sum up the NCL Jade break as fantastic - we will be back, hopefully for a longer cruise next time and I hope next time we meet as many nice welcoming passengers as we did this!!!
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