Azamara Cruises | Azamara Quest | 5* means nothing

Friday 21st November 2008

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5* means nothing
Reviewed By: Kent, South Godstone on 5th Aug 2008
Cruise Line: Azamara Cruises	Times cruised before: 3-5
Cruise Ship: Azamara Quest	Sailed: July, 2008
Destination: Mediterranean	Age: 46-55

What does a 5* rating mean? If you travel with Azamara, very little. I have just spent over $17,000 booking 2 "superior veranda staterooms" our party of four, including my mother-in-law recouperating from a heart attack. How she didn't relapse is beyond me. These staterooms are at the front of the ship and provide no peace for those wanting to sleep during the afternoon or retire to bed before midnight as there was a constant barrage of noise coming from the cabaret lounge immediately beneath our staterooms. This was pointed out to the Cruise Hotel Director, and her manager was able to witness the noise and feel the vibration through the floor. To alleviate this we were offered was a 5% discount against a future cruise? They need to sort out their existing levels of service before expecting people to book a further cruise. I chose Azamara as they were meant to be the "top level" of Celebrity. Well, having previously cruised with Radison and Princess I consider the quality of the food apart from the speciality restuarants to be quite mediocre. I am not a complainer by nature, but speaking with several other guests, I found that I was not alone in feeling their star rating over-rated. Entertainment - well that was non existent - it made X-Factor rejects look good. My advice to prospective cruisers? If you want to pay top price for mediocre service then choose Azamara and you won't be dissappointed.
Quality of Food
Speciality dining - Aquilina and Prime C could not be faulted. The buffet and dining service was at best mediocre
Entertainment
A coiple of acts, wre okay, the rest were very pedestrian
Shore Excursions
Trip to Pompei was 1st class, guide excellant, Taste and Smells of Turkey left a bad taste in our mouths
Staff
Milo from Serbia was great, apart from being professional, always had a smile that seemed genuine rather than painted on
Children's Facilities	n/a

Onboard Activities	n/a

Cabins
Don't book Veranda suite unless you want lots of noise and vibration from the cabaret lounge immediately below you
Overall Rating

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Opinion: Disagree Comment by Aldrich, newbury (11 Nov 08 19:44) about this REVIEW

Surely you looked at the deckplans to see what is above/below your room before booking? Didn't you?

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Comment by morton, stockport (06 Aug 08 17:17) about this REVIEW

I don't know this ship at all but I do know having learnt from experience,that I would never book a stateroom/suite that was anywhere near the public entertainment or eating areas.I think noise is inevitable.On our first cruise, we were in a suite over one of the restaurants. Amazing how noisy that can be at 5am as staff prepare for breakfast.

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