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Phoenix River Cruises Reviews (35 reviews)
UK Cruise Passenger Ratings for Phoenix River Cruises
Overall Rating: 3.71 based on 34 reviews since 2008
Quality of Food
3.66
Entertainment
2.90
Shore Excursions
3.28
Staff
4.09
Onboard Activities
2.32
Cabins
3.23
Phoenix River Cruises Reviews by Ship
MS Arlene (32)
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764 views
3
5 of 9 people found this useful
Germany Christmas Market Cruise
PHOENIX RIVER CRUISES / MS Arlene / River Rhine
By Keenan, Prescot on 8th Jan 2012
This was a 4 day holiday on the MS Arlene. We travelled by air however the majority of the passengers travelled by coach - over 12 hours from Dover and near 24 hours from the north part of England...
706 views
4 comments
5
3 of 4 people found this useful
M.S. ARLENE PHOENIX RIVER CRUISE
PHOENIX RIVER CRUISES / MS Arlene / River Rhine
By TOWNS, Nottingham on 28th Dec 2011
Phoenix Christmas river cruise .just got back after the four day cruise can, t understand the poor review of the last person, we thought the actual boat trip was very well organized to make the most...
866 views
1 comment
1
9 of 18 people found this useful
The Static -2* MS Arlene
PHOENIX RIVER CRUISES / MS Arlene / River Rhine
By Calland, Southampton on 28th Dec 2011
Just spent 4 nights on the MS Arlene through Pheonix Holidays on their Christmas Rhine Cruise. Very dissapointed. if cabins were classed as hotel rooms I would put them at -2*...
1562 views
1 comment
4
19 of 19 people found this useful
MS Arlene - A good, value-for-money 3* river boat
PHOENIX RIVER CRUISES / MS Arlene / River Rhine
By Halliday, Upminster on 16th Nov 2011
We spent 8 nights on the MS Arlene it at the end of October 2011 on the Four Rivers Cruise, which we booked as a late deal 9 days before sailing. It is a basic ‘no frills’ boat and was...
577 views
1 comment
4
3 of 5 people found this useful
from andernach to basil
PHOENIX RIVER CRUISES / - / River Rhine
By webb, Pontypool on 16th Nov 2011
great cruise , lovely weather, wonderful crew, good food, great atmosphere, beautiful scenery, clean cabins although in need of updating, no pressure to do excursions, so a very relaxing time...
1077 views
1 comment
4
2 of 4 people found this useful
M S Arlene River cruise better than expected.
PHOENIX RIVER CRUISES / MS Arlene / River Rhine
By Baker, Grantham on 10th Nov 2011
We have cruised with bigger cruise ships before so went on this cruise with an open mind after reading some of the reviews. Just returned from cruise on rhine on the MS Arlene...
1292 views
5
10 of 10 people found this useful
Excellent 4Rivers Cruise
PHOENIX RIVER CRUISES / MS Arlene / Northern Europe
By Baker, Chelmsford on 3rd Jul 2011
A party of 10 of us from Essex thoroughly enjoyed our 9 day cruise on the Rhine, Main, Neckar & Moselle. My wife & I chose a grade 1 (cheapest) cabin and as far as we were concerned it was...
1564 views
1 comment
5
7 of 10 people found this useful
MS Arlene was a fantastic mini cruise
PHOENIX RIVER CRUISES / MS Arlene / Mini Cruises
By Stewart, Birmingham on 19th May 2011
Me and my friend had never been on a cruise before so we decided to try out the Holland Mini Cruise. The price was very reasonable for the three nights we were going to be their...
2208 views
9 comments
1
19 of 23 people found this useful
Holland and Bulbfields/BEWARE
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By JUDGE, ALLOA on 9th May 2011
We booked this cruise as we thought the longest we would be on a coach was Scotland to Hull as advertised !We arrived at Hull to be informed by our excellent driver, that, there had been a problem with...
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2124 views
7 comments
27 of 30 people found this useful
A River Cruise that wasn't...
PHOENIX RIVER CRUISES / MS Arlene / Northern Europe
By Kennedy, Bonnybridge on 8th May 2011
My apologies that the destination is recorded as Northern Europe, there was no destination listed which accurately described the area visited. We booked the Amsterdam to Rudesheim Rhine Cruise on...
4562 views
18 comments
1
43 of 48 people found this useful
My first Holiday from Hell!
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By Phillips, MARTON Rugby on 31st Dec 2010
I have just returned from my first Christmas Coach trip / German River Cruise with Phoenix Holidays who used Stacey's Coaches based in Carlisle. What a disaster! Having read the following you will...
1474 views
5
2 of 2 people found this useful
Turkey & Tinsel excellant value for money
PHOENIX RIVER CRUISES / MS Arlene / Northern Europe
By grindrod, Clacton on Sea on 25th Nov 2010
We have just come back from the Turkey & Tinsel cruise on the Arlene. This is our 5th cruise this year and they get better and better. The entertainment on the last night was excellant and...
1216 views
5
6 of 6 people found this useful
Positive
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By Richards, North Somerset on 3rd Nov 2010
I have stayed in 5* hotels around the world and the food on MS ARLENE is up to that standard and very plentiful. The crew are brilliant always helpful but not in your face...
1881 views
4
7 of 8 people found this useful
Super river cruise on the M S Arlene
PHOENIX RIVER CRUISES / MS Arlene / Mini Cruises
By brown, newport on 25th Oct 2010
We have just spent a super 9 days cruising the Moselle on the M S Arlene. We booked the cruise at very short notice through a very nice (young?) lady called Llana who works for Phoenix holidays...
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2132 views
5
18 of 18 people found this useful
Great Holiday!
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By Mitchell, Cheltenham on 18th Oct 2010
I went on the MS Arlene in April and cruised through the Netherlands. After reading some of the reviews of the Arlene I felt I had to put my experiences on here to give a different story...
1153 views
1 comment
5
3 of 3 people found this useful
First time cruiser!
PHOENIX RIVER CRUISES / MS Arlene / Pacific
By patel, thornton heath on 20th Sep 2010
I would just like to add my views about a great river cruise holiday I have just returned from. One of my fellow sailers!! ( after my first cruise I am getting to know the jargon!!) told me about...
1793 views
1 comment
4
5 of 5 people found this useful
Fantastic Cruise on the MS Arlene
PHOENIX RIVER CRUISES / MS Arlene / Mini Cruises
By White, Norwich on 20th Sep 2010
My husband and I have just returned from our 1st cruise with Phoenix Holidays. We found this site after we had booked and I suspect had we read some of the reviews first we man not have booked...
1830 views
1 comment
5
1 of 1 people found this useful
Christmas Market Cruise
PHOENIX RIVER CRUISES / MS Arlene / Mini Cruises
By RUDDEN, BANKFOOT PERTHSHIRE on 18th Sep 2010
Had a great Rhine River Cruise on the Arelne we chose a grade 3 Cabin, very spacious and comfortabl. Food on board was of a very high standard, the entire staff on board were very friendly and...
1778 views
2 comments
5
1 of 1 people found this useful
GOOD REVIEW
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By jeeves, dereham on 8th Aug 2010
We have travelled many years on the M S Arlene this is the third this year.Its very friendly on board the Arlene and the staff cannot do enough to make your holiday perfect...
P&O ultimate upgrade
2059 views
6 comments
1
8 of 8 people found this useful
make sure you dont pay full price
PHOENIX RIVER CRUISES / MS Arlene / Western Europe
By robson, whitley bay on 6th Aug 2010
rhine cruise to switzerland. lets begin on the positive. the destinations were fine, and the optional excursions (destinations) also fine and good value for money, the tour manager - who was also...