Norwegian Jade Cruises Reviews

I have just returned from the Eastern Med. on the Jade and despite scrupulously following all the advice given on board had a severe dose of the novovirus twice. I can truthfully say that I have never felt so ill and it was heartbreaking to miss tours to the places I had longed to see. When I did feel like eating again I would have welcomed my food being passed to me at the end of a pole by a waiter in full body armour if it would have protected me from further infection. I really resent the trivialisation of the sanitation measures which were in place,both in these online comments and worse, by fellow passengers and hold in particular contempt those passengers who ignored advice to stay in their cabins until the medical staff had given them the all clear thus spreading the virus around. I did not encounter any surly staff, on the contrary , they were unfailingly courteous and helpful despite the extra strain they must have been put under. I do agree that the "Fountains " act, while well done was very inappropriate to say the least.

Spent Christmas on Norwegian Jade. We obviously had an outbreak of Norovirus (although we were never informed) as half way through the cruise the staff started serving us (very slowly) in the buffet restaurant. I agree about service - it was definitely the worst I have come across in all my years of cruising. To call many of the staff 'surly' is a bit too far, but there were many staff not far short of this. On the plus side, some staff were superb - but they were the exception rather than the rule. I have also never joined a ship and not been given guidance as to how to reach my cabin - but Jade did this!! Overall, very disappointing.

I think people have far to lax an attitude to hygene,strict measures are better than getting the bug.we cruise three or four times a year and have been on NCL twice with absolutely no complaints. my wife who is a nurse [older model] was trained in the RVH Belfast and very fussy about hygene,she generally wipes handles and so forth when we enter our stateroom avoiding contact where possible with any part of the the ship,I think its down to personal hygene on any ship.

I think people have far to lax an attitude to hygene,strict measures are better than getting the bug.we cruise three or four times a year and have been on NCL twice with absolutely no complaints. my wife who is a nurse [older model] was trained in the RVH Belfast and very fussy about hygene,she generally wipes handles and so forth when we enter our stateroom avoiding contact where possible with any part of the the ship,I think its down to personal hygene on any ship.

I think people have far to lax an attitude to hygene,strict measures are better than getting the bug.we cruise three or four times a year and have been on NCL twice with absolutely no complaints. my wife who is a nurse [older model] was trained in the RVH Belfast and very fussy about hygene,she generally wipes handles and so forth when we enter our stateroom avoiding contact where possible with any part of the the ship,I think its down to personal hygene on any ship.

YES we also were on the jade over Christmas & new year I totally agree about your comments with the food in the dining room always cold and some of the portions for the main course very small,we always went for early dinning around 6-30pm,sometimes the service was very slow, taking sometimes almost 2 hours to complete , apart from one occassion we werecomplete within 1 hour we had barely finished and rose from the table when a couple of waiters arrived and whipped off the table cover and had the table re set for the next guests, we also saw that show in the theatre spitting water at one another , where is the hygene here ,no wonder there were guests suffering from the novovirus, although on our trip I herd there were 30 down with the virus,but I agree every time you entered an eating area you were sprayed with this hand gell, and when we arrived back on ship after going into Alexandria they really did tighten up on hygiene, you wer not allowed to touch anything in the food eating areas it was all served by the waiters using tongs even for lifting the butter, WE also have been on many cruises before using various cruise companys,and I feel that the attitude of many members of the staff on the JADE left a lot to be desired, will we cruise again with N.C.L ???

I was also on this cruise and agree with every thing you you have said. It was also my first NCL, Although I enjoyed the cruise I will be sticking with RCI in future.

we travelled on the Jade in November. I do not have a problem with hand sanitation within reason. Everytime you go up to the counter they drench your hands, so by the time you have been up for food and again for a drink they do it three or four times. The food was cold before all the queues. If you asked for more (fries came in a portion of about ten) they made you feel like 'Oliver' and slopped it on your plate. Individual cereal boxes were opened and poured into bowls and ketchup was dispensed by staff. And we did not have the virus, we only entered Egypt. English fish and chips was a piece of battered fish and french fries! As for a comment posted regarding the formal dining rooms, in this country we don't get to eat outside very often, so I prefer to use the buffet. The Alizar and Grand were very nice but I found quite claustrophobic (we did have steak and french fries with a side portion of.. nothing! No onions, salad). Ship very nice, especially as they put up the Christmas decorations, cabins excellent, approved of the tea/coffee maker in cabin. Food cold, cold, cold!