MSC Cruises Reviews
Thursday 9th Feb 2012
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SPLENDIDA : DEFORMULATION BEFORE YOUR VERY EYES
SPLENDIDA : DEFORMULATION BEFORE YOUR VERY EYES |
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Reviewed By: Butler, Borough Green on 30th Jan 2010
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| Cruise Line: MSC Cruises |
Times cruised before: 10+ |
| Cruise Ship: MSC Splendida |
Sailed:
December,
2009 |
| Destination:
Mediterranean
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Age: 56-65 |
| Cabin: Balcony |
Occasion: Family holiday |
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MSC Splendida – 19-29 December 2009
Embarcation in snowy Genoa after a ripoff taxi ride followed the usual pattern except that when we had filled out the normal forms, the girl behind the desk did not seem to be bothered to work, welcome us or direct us further. This was an obvious sign that things may not be as they should be.
Let us be positive. The cabins are quite spacious with HD television screens and are kept clean by conscientious and unfailingly polite cabin staff. There are ice buckets but there is no ice. If you phone up housekeeping they tell you either that they do not deliver ice or no ice is available for reasons connected with influenza. Since ice is freely available in drinks on board it simply appears like a cheapskate labour saving device. We dressed up our ice bucket with large white paper ears with “Ice?” marked on them prominently. Ice miraculously appeared, but we did not bother with that stratagem again.
The TV has about 20 channels on it. The French, Germans, Italians and Russians are well served since their channels include variety shows and films. The English language channels are confined to US business news channels, and after a while this palls. Yes, you can order movies at 9 Euros each, but that appears expensive especially since we had already seen most of them on Sky at home months previous – and without paying for Sky Box Office, too.
The library is small, rarely staffed and consists mainly of Italian paperback novels. There was a smattering of English paperbacks, but no factual or historical material. The cabin guide says the library is richly stocked – what a joke.
The breakfast buffet is vastly overcrowded, and it is usually difficult to find seating amongst the throng. I always have bacon and eggs for my cruise breakfast and am used to telling the cook exactly how I like my eggs. I do not like fried eggs sunny side up with the yolks runny. You have no choice on the Splendida: you serve yourself from the tray, and the choice is confined to runny eggs only. There are reconstituted watery fruit juices available: if you want real, fresh orange juice it will cost you 2 Euros 90.
The lunchtime buffet is similarly crowded and with little variation in food daily. If you find a seat invariably your food will be tepid or cold. If you want water it comes bottled at 2 Euros a bottle.
The night-time restaurant service is passable, and usually there is sufficient choice on the menu. On Christmas Day when we would normally expect a little extra effort the dinner choice was so appalling we decided to try the buffet. Unlike most other cruise ships, however, the buffet is of restricted choice – pizzas or kebabs, and you have to pay for each dish or side order. We ended up paying 60 Euros for a passable Tex-Mex meal in an empty, soulless speciality restaurant.
We love trivia – normally. There was trivia on board. There was an international team championship from which English people were apparently excluded – it was not featured on English language programmes. Most of the trivias otherwise were held in the disco, and supervised by Italian young men wearing comedic hats who thought it gave them licence to fool around during and between questions. For most trivia players quizzes are a serious sport. Invariably, the DJ insisted on playing loud music between questions, only turning it down moderately when the questions were being asked. The staff were also bad at time-keeping – the trivia often starting 10-15 minutes later than scheduled. The prizes were the usual ship’s tat except that each winning team only won one prize – a mousemat, or whatever.
The lifts were inadequate for the number of guests. They were quite difficult to operate so possession became important initially – people would, for instance, join a down lift in the hope of eventually going up. The children eventually mastered the controls and found ways of overriding the lift call button so that lifts would bypass those waiting to enter, and of pressing the close button so fast that people had no time to get in or were hurt by lift doors slamming hard together.
We had a decent sized balcony. The only problem is that even with a modest breeze it sounds like a hurricane outside. The ship met some heavy weather and it did not seem to take it well – maybe because of the banshee like screaming from the wind. I would not like to be on this ship on the Hawaii run. Some modern ships look far too top-heavy – this one included.
No alcoholic drinks were allowed to be brought on board so we were subject to high monopoly prices on board. One French lady wanted to bring on a bottle of champagne for her birthday – request refused. You could not even bring a bottle on board and pay corkage at table. Azamara don’t mind the occasional bottle of wine coming on board – and, I think that lines like this deserve praise and the penny-pinching lines deserve boycotting. If everyone did this then the policies would become more flexible. So, that’s our view of MSC – not designed for the English market, televisually deprived, mass-market, overcrowded, overpriced on board for each and every extra (ice cream 4 Euros etc), and mean on booze. Deserves a boycott.
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| Quality of Food |  |
| The buffet food was inadequate, in crowded company, often cold and without enough places to sit | | Entertainment |  |
| A comedian trying to tell jokes in five languages rapidly becomes tiresome | | Shore Excursions |  |
| The Egyptian excursions are all too often attempts to sell wares - papyrus etc | | Staff |  |
| The trivia staff were rude and poor at time-keeping | | Children's Facilities |  |
| Almost too much freedom - son 15 coming back after 3am every night - stopout | | Onboard Activities |  |
| Inadequate trivia poorly delivered; no enrichmentprogramme of any kind | | Cabins |  |
| Spacious and clean but howling under light breeze | | Overall Rating |  |
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