MSC Cruises Reviews

Thursday 9th Feb 2012

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Msc Poesia

MSC (never Again)

MSC (never again)	1 of 1 people found this review informative

Reviewed By: McCann, Henderson, Auckland on 29th Jul 2010
Cruise Line: MSC Cruises	Times cruised before: 10+
Cruise Ship: MSC POESIA	Sailed: January, 2010
Destination: Bahamas	Age: 65+
Cabin: Outside

My husband, daughter, and grand-daughter, went on a 14night cruise around the caribbean in January, on MSC Posesia, we have been on many cruises, and thought this was probably the worst.The ship was fabulous, but the food, was very very poor, as was the entertainment, the staff couldn't care less, and the three of them ended up being very ill, 3 days each, one after the other, and my husband lost 4kgs, on this trip, however, we had unfortunatley, booked another MSC cruise, before we went on this one, for May 2010, from South America to Dover, and this was just as bad, 2 days into the cruise, the crew decided to change from gratuities to a service charge,(didn't think you could do this),however, the decided that as most of the ship were Brazilians, they could pay USD6, and the rest of us USD9, I can tell you that the ship was in uproar, there were literally hundreds of passengers complaining about this,however, after nearly the whole of the cruise which was 18 nights, they decided that all of us could pay the USD6, we got to Dover, and there were 250 of us getting off there, the rest were taking excursions, which was well over 1000, and they wouldn't let us off, although we all had further arrangements,in getting to our destination, also the baggage didn't come off,till we'd been on the quay for at least 15minutes.We think that they should stick to Container shipping, and leave the cruising to Royal CAribbean,Celebrity, P & O etc.,Both the ships we were on had many discontented passengers,Not many happy chappies?
Quality of Food

Entertainment

Shore Excursions	n/a

Staff

Children's Facilities

Onboard Activities
Hardly any activites, very,very boring
Cabins

Overall Rating

1 of 1 people found this review informative

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Opinion: Agree Comment by Callister, Onchan (02 Aug 10 21:24) about this REVIEW

I hope you check your credit card. It took me 2 months to get my money back.

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Opinion: Agree Comment by MATLEY, ST.HELENS (01 Aug 10 12:43) about this REVIEW

Please see my review also titled "never again" One difference to our review is that we complained and refused to pay our gratuities and got a full refund. My advice is stick to your guns and insist they are taken off your bill. Then, as it should be, you can make your own tips for as much and to whom you want to.

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