MSC Poesia the good & the bad

 
Reviewed By: Craig, Kirkcaldy on 23rd Sep 2009
Cruise Line: MSC Cruises Times cruised before: 6-10
Cruise Ship: MSC POESIA Sailed: September, 2009
Destination: Mediterranean Age: 56-65
Cabin: Outside
MSC Poesia, the good & the bad. Sailed 11/09/09
First the good. We were up graded from an inside to an outside cabin at no extra cost. Cabin was excellent.
Embarcation was the best we have experienced, had registered on line & it was so smooth, better than Costa, Celibrity & RCCL.
The itinerary was good & we just diid our own thing at each stop. Bari used the tour bus, Kotakolon walk off & just had a look at the shops with a stop for a drink, Ismir hired a horse drawn carrage & tour the town with a great stop at the bazar, Istanbul 2 taxis at 10 euros each took our party of 6 to the blue mosque & St. Hadji. Dubrovinick shuttle to town & a walk arround, 6 euros each, all the cruise lines now charging for shuttle transfers.
Dinning at breakfast we used the restaurant & had good sevice & good food. For lunch the buffet, where there was plenty choice & although ther were times when it got very busy our party of 6 always found a table together.
Staff through out the ship were some of the best I've come across, they were a mix of Indonisian, mainly from Bali, & various European countries. Always remember that English is not their first language & it pays to be as polite to them as you expect them to be to you, also regional accents from arround the U.K. can be difficult to understand so be patient with people, so don't just think staff are being difficult they maybe haveing trouble understanding what is being said to them.
The drinks packages for wine , beer & soft drinks which we had pre booked were great value & easily one of the best deals we have had in our cruising experience.

The bad. Dining in the main restaurant in the evening was poor. The menue choice was limited, the hot food was mainly delivered to the table cold & the cold food (ice cream) melting. The food tended to the bland. The excuse was that the food travelled a long way from the kitchen, however as the buffet was ok this didn't really explain it to me. There was a lack of senior staff available in the dining room during the meal.
The normal course of action would be to use the buffet dining but MSC do not open the buffet in the evening so that was a no go.

Would we use MSC again, don't know, you look forward to the evening dining experience & this was poor they also have a way to go to put on a good gala dinner.
Quality of Food2
Good in the buffet, bad in the evening
Entertainment3
All the shows were pretty good apart from the mime artist
Shore Excursionsn/a
Did our own thing, all cruise companies charge too much.
Staff4
All were good.
Children's Facilitiesn/a
Onboard Activities3
Used the pools & they were fine.
Cabins5
One of the best we have had.
Overall Rating2
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Question by WILCOCK, rainhill (24 Sep 09 11:14) about this REVIEW
I know this is a question I should ask MSC but as you comment the best you have had. Being English and stupid I dont uderstand their drinks package, it says unlimited beverage package available with meals. Are the drinks available in every bar 24/7, on deck as well as the dining rooms Thanks Stuart
Answer by Craig, Kirkcaldy (25 Sep 09 14:56) to a QUESTION by WILCOCK (24 Sep 09 11:14)
No if you read it carefully you'll see that the unlimited drinks package applies to only drinks supplied in the main restaurant with meals. We took the separate beer package & soft drink package which can be used any where on the ship. No limit to the number of pacages you can buy, but must be done prior to joining ship through your travel agent. On board packages are available , but not as generous. Regards

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