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Holland America Black Sea
6 of 11 people found this review informative
 
Reviewed By: Howell, Chelmsford on 26th Oct 2011
Cruise Line: Holland America Cruises Times cruised before: 10+
Cruise Ship: MS Rotterdam Sailed: October, 2011
Destination: Mediterranean Age: 56-65
Cabin: Balcony
Positives: Staff were very friendly -- cabin stewards, bar and restaurant staff. Cabin was a good size -- although Whirlpool bath was a joke!

Negatives: We had open seating and often had to wait more than 45 mins for a table (to share). Seemed the problem was a group from Scientific American of 200 people that were booked into both restaurants anytime. When we tried to book it was after 8:15 pm to get a table, which was after the late seating. Food often was served cold -- both in main restaurant and buffet and I sent mine back several times.. Entertainment was pretty poor -- we left 2 main shows because the sound was distorted and too loud. There were no talks about the history of the area we were passing and going to -- e.g. the Dardenelles, Bosphorus, and the Crimea.
Quality of Food1
Entertainment1
Shore Excursions1
Staff4
Children's Facilitiesn/a
Onboard Activities1
Cabins2
Overall Rating2
6 of 11 people found this review informative
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Comment by Howat, Milton Keynes (28 Oct 11 22:34) about this REVIEW
I agree with your comments regarding the restaurant.    I was on the Eurodam in June (to the Baltics) and the dining arrangements were a bit of a disaster.    We were booked on open dining, but no one explained the arrangements to book, etc and the rules kept changing as we tried to do so!  So often difficult to get a booking.  There were also corporate groups on the ship and they seemed to have priority.    Holland American need to get to grips with their restaurant arrangements as it does spoil what is otherwise reasonably good ships.
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