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  • reed, SKEGNESS - Commented on this review

    With respect, you complained to Cunard that you had a noisy cabin and you complained to us that the internet was unsatisfactory so you cannot truthfully say that you found nothing to complain about. I am pleased that you enjoy the Cunard experience - personally I have found other cruise lines that outshine the mediocre service that I have experienced with Cunard.

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    • hartley, West Wickham Commented on a comment by reed (13 Feb 12 18:27)

      Yes, i had a noisy cabin but it was rectified immediately so i cannot complain about that. Yes, i agree the internet was a problem but had the most wonderful cruise so this pales into insignificance. But you are correct that i found that to be a problem so 99% not 100%. I have never found the service mediocre but everyone has their own opinions and experiences. I am sorry that yours was not so good and wish you enjoy any further cruises. Best Wishes.

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      • Richard, Lee-on-the-Solent Commented on a comment by hartley (14 Feb 12 08:17)

        What a great attitude. So many folk let some minor events cloud their view but, as you say, given the broader picture you did just what you wanted and had a most enjoyable cruise. I do not know fully the reasons but I disembarked the day you sailed and the internet service for the previous 29 days was excellent. I very rarely use the ships computers preferring to use my laptop.

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        • Bradbury, Billinge, Nr.Wigan. Lancashire. Commented on a comment by Richard (14 Feb 12 08:28)

          Richard a lap-top seems to be the answer, one which I don't have but I must totally agree with Mr.Hartley, as I mentioned in my review at the time the Computers were a nightmare to log on unless at 1-2am but to be fair they always re-imbursed me the free time I get with my card. As I suggested the server may need upgrading. But we had a marvellous time. As we both agree, in any experience things can go wrong but they can be rectified with the right attitude. You certainly don't let them spoil the cruise.

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          • maggiemou, pissouri Limassol Commented on a comment by Bradbury (27 Feb 12 03:12)

            Hello from the QM2 World cruise. Day 49 and we are heading towards Fremantle for the second time this cruise. Very windy, but we have good Internet connection today hence my posting. I have to say we did have Internet problems onboard for quite a few days. Crossing the Indian Ocean was very windy as it is today so maybe this was a problem to the satallite system. We were not able to get online very often , but it did not matter as nothing was so important that we needed to be sending messages to anyone. So this was not going to spoil our time here onboard this wonderful liner. Still enjoyng the world cruise and looking forward to the rest of the voyage. Regards Maggie on QM2.

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