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Don't Waste Your Money. by Lewis, Hemel hempstead

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B, Essex - Commented on this review

You can hardly blame the cruise line for the weather. They didn't have to give any compensation, so I think they were very generous. What cruise line would offer a refund? Most wouldn't even have paid any compensation at all.

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lacey, wirral - Commented on this review

I think you were very lucky to receive any compensation and it was very generous. There was no obligation on the cruise line to do so. Did you not get off the boat at the historic city of Rouen?

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Mealand, West Sussex - Commented on this review

You state that "obviously the safety of passengers was paramount " then decry the more than generous onboard credit that you were given - unbelievable!! My experience of eastern european waiters and waitresses that Cruise Maritime Voyages use is that they are fantastic if you value their service and have a laugh with them. We can only imagine how the elderly sisters felt about their experience.

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Klieve, Wigan - Commented on this review

We booked this cruise for the itinerary and were very dissapointed at the completley revised change to the schedule,it was not the holiday we had booked,so after two days in Liverpool we disembarked and came home. We have since looked into the history of this cruise and found it had never completed this itinerary at this time of the year, being unable to get a responce from this company we took the legal route and won with out any resistance. We are now in reciept of our money back in full plus £200.00 compensation. This company was in breach of ABTA rules 12/14 plus EU rule. so don,t be put off by what you were told on the ship fight for your rights. GOOD LUCK.

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fed up and depressed, whittington - Commented on a comment by Klieve (12 Aug 12 18:08)

In the middle of legal wrangle for same trip - any more clues would be helpful - thanks.

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black, Hull - Commented on this review

Dear sad lewis we have traveld many times on the countes and found nothing that you are moning about.all the staff were fantastic with no problems .are you sure it is not a clash of personalaties. black of hull.

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