Celebrity Constellation Cruises Reviews

We haven't sailed with Celebrity before and booked ourselves Concierge Class. We enjoyed it but I do not think it was worth the extra money for Sparkling Wine on arrival, Flowers in cabin and rose in bathroom. Better Robes, bedding and towels. The canapes which arrived every day were mostly piped cream cheese so they were often left. The noro virus was on board and from day 4 everyone had to have spray on their hands even in the shops. The cabins and corridors were sanitized in most ports and on the last day the staff were sanitizing all the corridors and cabins and delaying embarkation for the next cruise. We had many items removed from our cabin including, cushions, wine bucket, glasses and books We ended up with plastic cups instead of glasses. I also did not like the fact that to have afternoon tea served to us we had to pay for it. If we went into Seaview self service they put the blinds down and you couldn't get the self service tea after 4.30. They would only bring the scones out if you got a member of staff who was kind enough to go and look for them. The food on the whole was good apart from the main courses which sometimes were badly cooked and presented. We had almost raw cauliflower and pale yellow brocoli which was old. I don't mean crisp vegetables but almost raw. Disembarkation and embarkation were well organised and the cruise director and most of her staff were very good but there was young man from Kent - he was offensive to my friend and I when we asked him to slow down when he was reading the numbers out accusing us of being greedy because we had extra bingo cards and every event he hosted, including quizzes, he Couldn't wait to finish early. He really needs some lessons in courtesy and customer service skills. The gratuites on this ship are astronomical - some staff deserved them but not all particularly the staff in Seaview who had to serve us tea from the machines, sometimes almost banging the drinks down in front of us. I understand they were not getting any leave due to Noro virus and all that involves but we were polite and stood in line patiently. Weather good

Oh dear we fly out to join her on the 27th Jan !!!

what a good review we went on this car ferry of a ship three years ago and I agree with the comments made, This ship has ment to been upgraded and friends who went on it said the same thing as you the best thing they could do is take it out of service