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A little disappointing second cruise with Azamara
 
Reviewed By: Mercer, Bournemouth on 3rd Mar 2010
Cruise Line: Azamara Club Cruises Times cruised before: 10+
Cruise Ship: Azamara Journey Sailed: February, 2010
Destination: Caribbean Age: 65+
Cabin: Outside Occasion: Annual/regular holiday
We had travelled on Azamara Quest some 18 months ago and were extremely impressed with our experience so our return trip on the Journey was eagerly anticipated. Unfortunately we felt that this trip was not as we expected from a cruise line aiming at a luxury market above the best of the norm.

We found our outside cabin although newly curtained was showing wear with chips out, of the woodwork, the flower vase was cracked and water was seeping onto the desktop and we were not met on arrival and shown to our cabin. The staff , from the waiters to the guest relations and the entertainment staff, were very friendly and did a good job and the food was excellent anywhere on the ship and especially so in the speciality restaurants. Wine was extortionate with the cheapest bottle totalling to $46.

Entertainment on a small ship is difficult owing to lack of space and this was adequate, although on the whole not memorable.


We are aware that there are to be changes from 1st April when Azamara changes its policies under a new Company name and logo but we are also aware that prices have raised considerably from this date and we are not at all sure that the higher price is warranted at present. The extras offered are gatuities, inclusive wine at lunch and dinner, butler in suites only and free courtesy buses at some ports and the price increase far outweighs these extras. We would expect a refurb to capture the de-luxe market as the ship still bears the ambience of its former owners, Renaissence.
Quality of Food4
very good in all areas but excellent in the 2 speciality restaurants.
Entertainment3
A good selection of entertainment.
Shore Excursionsn/a
Excursions were pricey but at each port there was always a large group of taxis for independent travellers
Staff5
Guest relations staff very friendly and helpful, waiters excellent as was the entertainment staff. Special mention must go the Tony and Lisa. Most of the officers were alswo friendly and always spoke when passing. All in all a happy crew.
Children's Facilitiesn/a
Onboard Activities3
Cabins2
A little worn but a good size. Large Queen size bed. We do not like duvets but the butler was happy to change this to sheeet/blankets. Towelling gowns provided but were heavy and too hot for warmer areas.
Overall Rating3
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Opinion: Agree Comment by martyn, london (07 Mar 10 08:24) about this REVIEW
I agree withmost of comments but also think food exvept in speciality restaurants is very average and not 6 star at all. The range on buffet lunches and the quality of hot choice leaves a lot to be desired
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Comment by kendall, Newcastle on tyne (04 Mar 10 17:23) about this REVIEW
Not sure if wine prices correct as wine is/was feb 10 available at $32 with 15% is still only $38. I am sorry that on a small ship that you felt the need to be ESCORTED to your cabin especially when you had been on similiar ship before. We thought entertainment spectacular. 1: Pearl Kaufman 2 sep shows 2: Italian pianist 3 Portuguse piano bar player. 4: tonys show
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