MS Noordam

Overall Score
BERLITZ'S RATING
  Possible Achieved
 
Ship 500 430
Accommodation 200 163
Food 400 284
Service 400 280
Entertainment 100 77
Cruise 400 314
 
How this score is created

Noordam (with 35 cabins more than close sisters Oosterdam, Westerdam, Zuiderdam) is one of the Vista-class of ships in the Holland America Line fleet, designed to appeal to multi-generational holidaymakers.

The twin working funnels are the result of the slightly unusual machinery configuration; the ship has, in effect, two engine rooms – one with three diesels, and one with two diesels and a gas turbine). A pod propulsion system is provided (see page 29 for explanation), powered by a diesel-electric system, with a small gas turbine located in the funnel for the reduction of emissions.

There is a complete walk-around exterior teak promenade deck, and teak “steamer” style sunloungers are provided. Additionally, there is a jogging track outdoors, located around the ship’s mast and the forward third of the ship. Exterior glass elevators, mounted midships on both port and starboard sides, provide fine ocean views from any one of 10 decks. There are two centrally located swimming pools outdoors, and one can be used in inclement weather due to its retractable sliding glass roof. Two whirlpool tubs, adjacent to the swimming pools, are abridged by a bar. A smaller (swimming) pool is available for children, and this incorporates a winding water slide that spans two decks in height. There is an additional whirlpool tub outdoors.

The intimate lobby spans three decks, and is topped by a beautiful, rotating, Waterford Crystal globe of the world. Adjacent are interior and glass wall elevators with exterior views. The interior decor is bright in many areas (in order to attract a younger clientele), and the ceilings are particularly noticeable. A large collection of artwork is a standard feature, and pieces reflect the former Dutch East Indies.

There are two whole entertainment/public room decks. Perhaps the most dramatic room aboard this ship is the showlounge, spanning four decks in the forward section of the ship. Other facilities include a winding shopping street with several boutique stores and logo shops, card room, an art gallery, photo gallery, and several small meetings rooms. The casino is large (one has to walk through it to get from the restaurant to the showlounge on one of the entertainments decks), and is equipped with all the gaming paraphernalia and slot machines you can think of.

Sports enthusiasts can enjoy a basketball court, volleyball court, golf simulator. “Explorations” is a combination coffee bar (coffees and other drinks are at extra cost), lounge, an extensive library and internet-connect center, all contained in one attractive, open “lifestyle” environment – it’s a popular area for relaxation and reading (although noise from the coffee machine can interrupt concentration).

For families with children, Club HAL’s KidZone provides a whole area dedicated to children’s facilities and extensive programming for different age groups (5–17), with one counselor for every 30 children. Free ice cream is provided at certain hours, plus hot hors d’oeuvres in all bars.

While this formula may not work well for the loyal repeat passengers used to the line’s smaller ships, Noordam offers a wide range of public rooms with a reasonably intimate atmosphere and the overall feel of the ship is quite homely and comforting, with fresh flowers everywhere, as well as some nicely showcased Dutch artifacts and museum pieces from the 16th and 17th centuries. Perhaps the ship’s best asset is its friendly and personable crew (most are from Indonesia and the Philippines).

The information desk in the lobby is small and somewhat removed from the main passenger flow on the two decks above it. Many pillars obstruct the passenger flow and lines of sight throughout the ship. There are no self-­service launderettes (something families with children miss – although special laundry packages are available).

Berlitz Guide © Apa Publishing 2010.

Berlitz Guide © Apa Publishing 2008

 
COMMENT ON THIS BERLITZ REVIEW
Comment by Parker, Sheffield (13 Dec 09 14:31) about this BERLITZ REVIEW
We have just come off the HAL Noordam,dated 10.11.09----2.12.09,20 days.We embarked the ship in FT Lauderdale,and the embarkation was stress free,may be because the embarkation staff looked some thing out of cocoon,but they were friendly and welcoming,especially when nearly all the passengers were of an age 60 plus,and many were infirmed.The food on that ship was second to none,and catered for all tastes,but the formal nights of which there was 6 (Too many),for travellers from England & weight restrictions,could be cut down,as on the daily newspaper telling you of the dress code,said Formal/obshurnal.So when the people who took the cruise seriously,and dressed formal,they could have been sat with other passengers who did not,making for a normal night,nothing special.All the formal nights were like this,so for that reason we may cruise with another line that makes the formal nights special.We have cruised over 10 times,with different liners,but this one did not match up with the entertainment that other liners have,and they were trying to get away with giving the passengers the whole experience of cruising.The entertainment director got our nerves with the southern drawl,day in day out,and only catered for the Americans.There were stupid pool games,but I suppose the age gap was the problem.He really got paid for doing nothing! as an ex dancer I could have put on better shows,and the stage back drops were cheap,and no money was spent on there costumes either.The music rooms were terrible,and they had to send home an english entertainer from London,because the room was empty,because of his awful singing.So it was hard work looking for some thing to do after dinner.All in all,it was a fabulous private island,on our next to the last day,the best we have been on,and the BQ on the island was great,they put on a good one.So if it wasn`t for the entertainment,the ship was great,and we would cruise again,but there are so many more ships to try in the future,and we are looking for a cross atlantic one for March 2010.Keep cruising because it`s the best holiday out there,and all the people you meet make for a interesting one. Good or bad,at least you can leave them on board!!!!!
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