Wheelchair or Scooter Hire?
Yes
Your Own Electric Wheelchair or Scooter?
Yes must be collapsable. All wheelchairs/scooters must have either a gel or dry cell battery.
Weight/Height restrictions for wheelchairs?
Can not exceed the following measurements - Width 51cm for those passengers not in accessible cabins, weight no more than 45kg total, with no component piece to weigh more then 23kgs when disassembled.
Disabled Cabins On Board?
Yes - All accessible staterooms offer wider doorways, more open space, wheel-in ‘wet room’ bathroom facilities, lowered furniture and grab rails as well as the facilities offered in any standard stateroom of the same grade.
Service Animals?
Yes they are available onboard but due to regulations they are not allowed to disembark at any port of call. Cunard Line has a DEFRA licence on Southampton to Southampton cruises and Transatlantic crossings on Queen Mary 2. Do require a minimum of 3 months notice.
Hoist Available On Board?
You can take your own hoist or hire one however you will need to check with Cunard before you book to make sure that certain specifications are met. Hoist are available on board Queen Victoria and Queen Mary 2 for pool use.
Mobility Aids Available?
Raised toilet seats, commodes, shower stools and bath chairs. All items are limited and must be pre-booked before you travel. Not all items are available on every ship please check before you book.
Braille On Board?
Underneath the stateroom number on the door, outside and inside each lift, outside public toilets, at each stairway under the deck letter for the stairway. All of the above are not available on every ship.
Facilities For Deaf/Hard of Hearing?
A limited number of ameriphone systems are available onboard. These include vibrating pillow shaker, lamp attachment, wireless doorbell, fire alarm, and text phone. Neck loops are available from reception however there is no neck loop service at reception. The systems operates in different public areas on each ship, not all of the above are available on every ship please check before you book.
