Finally, I have my Money back…

 

Well I have finally got my money back for my Monarch flights!

After the collapse in September last year, 5 months seems so long to wait for a refund.

It’s been a long wait and at one point I did wonder if I was going to get it back. The sad news last year left some holiday makers stranded overseas and out of pocket. The poor Monarch staff were left stunned and jobless.

Monarch had been in trouble the year before and the high costs of fuel and stiff competition became too much for the business.

When something like this happens if you have not booked a package then you must claim the money back from your card issuer.

When I say package – I mean a trip covered by an ATOL licence.

The Air Travel Organisers Licence protects you if anything like this happens.

If you book a flight, cruise, hotels, trips all with cruise.co.uk then you are covered under the ATOL licence.

Instances can happen for example if your flight is delayed and you miss your cruise. We will make sure we get you to the cruise. Even if it means getting you to the next port.

A few years ago, there was an ash cloud from Iceland which grounded all flights for a few weeks! It caused chaos and we had to swop cruises around and help people stranded in resorts.

If you book independently this is all at your risk.

My advice is to always check what you have booked. Make sure you have some cover and if you do book independently, make sure hotels and trips are refundable. You could end up out of pocket otherwise.

We have finally re-booked my flights this week and this time with Jet 2.

Flights from Manchester to Palma and 2 nights in a central hotel.

I have visited Palma before when I cruised with Thomson – this was one of my 1st cruises so it was a while ago! The city is beautiful, and my parents go every year.

We have booked for April, so I hope the weather will be good!

Have you got any mini trips or city breaks planed this year?

Have you ever taken a risk with independent travel?

Let me know your thoughts

Thanks for reading

Love Rosie xxx


About Me

I have worked in the travel industry for nearly 20 years… I started off on the high street and I have worked as a Cruise Consultant for the past 8 years. I can honestly say that it is just the best job ever! My passion is cruising, so being able…

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