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Wednesday 23rd May 2012

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Q: Sadly, one of the four in our group is having to undergo an operation and not able to travel on the 5th Dec 2009. We have all paid and ready for going but would rather wait until the ill one is better (2010?) Our insurance will not cover us. what are the options whilst waiting for the consultants prognosis???? Did it happen to you???? Help	7 answers 458 views
Submitted by: Traynor, Grantham, Lincs. - United Kingdom on 28th Sep 2009 Subject: Princess Cruises Sea Princess Caribbean Cruises Transfers

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Answer by North, Huddersfield (28 Sep 09 20:54) to a QUESTION by Traynor (28 Sep 09 12:45)

Check cancellation terms on your booking - you may only lose your deposit. As for insurance - depends on what it says in the policy - I would have this double checked if you have not done so already.

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Answer by Cruise Fairy, Indiana USA (28 Sep 09 17:06) to a QUESTION by Traynor (28 Sep 09 12:45)

Strange that your policy will not cover an illness in your immediate party....

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Comment by Davis, Bristol (28 Sep 09 19:22) about an ANSWER by Cruise Fairy (28 Sep 09 17:06)

Maybe the ill person is a friend rather than a family member? Does insurance usually cover cancellation of a trip unless it is a close relative?

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Comment by Cruise Fairy, Indiana USA (28 Sep 09 20:51) about a COMMENT by Davis (28 Sep 09 19:22)

Hmm- I always buy from Travelex and they will cover me for up to four family members or Travel companions, should they have to cancel for a covered reason (illness)

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Answer by Ingle, Rugby (28 Sep 09 16:17) to a QUESTION by Traynor (28 Sep 09 12:45)

Could you not transfer to another cruise at a later date. There will be an admin fee involved if you do but it may be less than your losses if you cancel. You need to your travel agent ASAP, also bearing in mind the info given by Bill & Neil below...Brian

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Answer by Blyth, Dundee (28 Sep 09 13:17) to a QUESTION by Traynor (28 Sep 09 12:45)

Well a long shot but you are travelling at one of the times of the year when others will be looking for a cruise so contact your travel agent and see if they can get Princess to sell your holiday on whilst they hold your cash until you can sort out another date, but a bit of a long shot but if you don't ask you won't get...Bill

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Comment by Neil and Ida Down, Southampton (28 Sep 09 14:11) about an ANSWER by Blyth (28 Sep 09 13:17)

Hate to disagree with you Bill but Dec 5th is not a busy time of yeat and most of the cruise lines drop their prices to get more custom at this pre-Christmas time.

Your insurance should have covered you but, as you say it doesn't, so next time certainly try a different insurance company.

I would suggest that you look at your Rules and Conditions for Princess because I am sure that even though you have paid the full amount, ( I understand that is what you have done) you should, if you cancel now only loose your deposit and you will only lose that amount up to 56 days before the cruise so think about that then if you decide to cancel do this by notifying your agent and Princess in writing before that 56 day mark. .......Neil

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