Best Answer

Cruise Fairy - Answered a Question by Donohoe (20 Dec 16 23:24)

Yes, voluntary gratuities are gone, they now call it a fixed service charge and is only adjustable for poor service concerns, after Guest services fails to resolve the complaint. Have a look at the NCL FAQ'S on their website.

- Was this comment useful or 7 of 7 found this useful
Comment | Report
Stewart - replied to Cruise Fairy (27 Dec 16 20:19)

No-one can take anything from your debit or credit card without your authorisation, cancel at guest services we did.

- Was this comment useful or 3 of 5 found this useful
Comment | Report
Holloway - Answered a Question by Donohoe (27 Dec 16 18:34)

If any ship states gratuities payable then yes, you can ask for this to be taken off at guest services. If they state it is a derive charge then you have to pay it.

- Was this comment useful or 4 of 5 found this useful
Comment | Report
evans - replied to Holloway (27 Dec 16 20:00)

I think passengers have a right to decide for themselves who to tip.It seems only cruise "firms" are the only people who want others to pay their staff wages. Its about time they paid their employees what they are worth.

- Was this comment useful or 6 of 6 found this useful
Comment | Report

file - replied to evans (28 Dec 16 11:34)

Yes absolutely correct if gratuities are Not A booking condition then you can have them taken off that is the first thing I do when embarking cruise lines should pay the staff sensible wages. Costa are the only compulsory cruise line as far as I know.

- Was this comment useful or 0 of 1 found this useful
Comment | Report
Papworth - Answered a Question by Donohoe (27 Dec 16 20:52)

I was on NCL Star in October and was able to get the gratuities taken off, I've no idea if they have changed their policy.

- Was this comment useful or 1 of 1 found this useful
Comment | Report
Woodman - Answered a Question by Donohoe (27 Dec 16 21:21)

We have returned from a two week cruise on a p &a o ship and we asked for the gratuity to be removed they just ask you to fill a form out many passengers did it as prefer to give to the people they are looked after by.

- Was this comment useful or 3 of 3 found this useful
Comment | Report
Gardner - Answered a Question by Donohoe (27 Dec 16 21:44)

No way I went to the reception he didn't like it and I signed a form they can't make pay something on top of money you're already paid and we tipped our stewards we dealt with having said that the whole crew was fabulous.

- Was this comment useful or 1 of 1 found this useful
Comment | Report
Acton - Answered a Question by Donohoe (28 Dec 16 06:41)

What a load of miserable tight fisted devils. So you all think it's OK to tip people you come into contact with but not the others who work just as hard behind the scenes. I bet you lot are the last to get your hand in your pockets at the bar too.

- Was this comment useful or 5 of 10 found this useful
Comment | Report

Daily Top 10 Deals

  • Brand New Deal Including Overnight In Amsterdam

    P&O Cruises - Ventura - 12 Apr 2019 - 7nts

    Southampton : Amsterdam (Overnight) : Brussels (Zeebrugge) : St Peter Port : Southampton

    Now from £534pp

    • All Meals & Entertainment Included
    • Cruise From Just £76pp per night

  • BEST SELLER! No-Fly 2019 Canary Islands

    Royal Caribbean - Explorer of the Seas - 14 May 2019 - 10nts

    Southampton : Madeira (Funchal) : Tenerife : Las Palmas (Gran Canaria) : Lanzarote : Vigo : Southampton

    Now from £999pp

    • Exclusive FREE Parking on 2B Balcony & Above
    • Up to $500pc FREE Onboard Spending Money

    All Royal 2019 Southampton Cruises >

  • Secure Your Cabin! 5* No Fly Norwegian Fjords

    Cunard – Queen Victoria - 12 May 19 - 7nts

    Southampton : Stavanger : Flam (Norway) : Aurlandsfjorden (Norway) : Sognefjord (Norway) : Olden (Norway) : Innvikfjorden (Norway) : Nordfjord (Norway) : Haugesund (Norway) : Southampton

    Now from £959pp

    • Pick Your Own Cabin & Priority Dining
    • Up To $350pc Onboard Spend

    View All Cunard 2019 Cruise Deals >>

Show More Deals
Kerry James's blog

What are you doing in March 2020?

By Kerry James

Have you even thought that far? Do you even know what you are doing this March or even next March yet? The reason behind asking is its the start of launch week and P&O and Cunard have both now launched their itineraries and prices for cruises up to March 2020!P&O went on sale today to the top loyalty tiers – Caribbean, Baltic and Ligurian so if you have seen anything that has caught your interest then book before tomorrow evening. For the rest of us in the lower tiers then on We...

Read More

Mar 19 2018 04:57:57:000PM

What can Cunard tell you about you?

By Ria Davis

Ria Davis's blog

If you’re like me and you love delving into your family history then this may interest you. For the first time ever, Cunard has collaborated with, the largest online family history resource in the world. The lines partnership with the website will offer guests the chance to trace their family history on flagship liner Queen Mary 2 while sailing across the Atlantic.I used roughly about 5 years ago and i’m really glad i did. With the help of my Nanna’...

Read More

Mar 21 2018 08:00:14:000PM

Canada & Alaska 2019 Cruise Tours

By Charlene Thackeray

Charlene Thackeray's blog

Yes, that’s right!! Alaska cruising is on sale for 2019, along with the Rocky Mountaineer and Alaska wilderness packages. There is a reason I am telling you this! Recently I have spoken to a few people looking for a once in a lifetime trip to Alaska and Canada departing within the next few months. I am not going to lie, its not easy!! Being such a popular holiday destination, cruises, hotels and escorted tours all fill up quickly So please don’t leave it until the last minute if i...

Read More

Mar 22 2018 07:52:11:000AM