North - Answered a Question by DOBSON (13 Nov 08 09:25)

23rd October ??

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DOBSON - replied to North (14 Nov 08 08:25)

Yes I know I got it wrong it just feels we have been back longer .

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Parks - Answered a Question by DOBSON (15 Nov 08 09:17)

If the whole cruise was cancelled I would suggest you insist on 100% of the cost back!!

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DOBSON - replied to Parks (16 Nov 08 08:51)

Thank you but we had a very good time even if we did not go any where I am happy with what I have now recieved I am not greedy as some Thomson can not control the weather and I think the captin made the right dicision to not move for as he put it for the safety and comfort of the passengers and crew.

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heath - Answered a Question by DOBSON (16 Nov 08 11:44)

Yeh i got my letter last week confirming the 80%.

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dobson - replied to heath (16 Nov 08 23:37)

Thank you I have received my refund now very happy with it too have booked on Destiny on 7th Dec Tropical Transatlantic.

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armour - Answered a Question by DOBSON (18 Nov 08 09:50)

Have just received mine.

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Inger - Answered a Question by DOBSON (19 Jan 09 08:04)

We have not received anything from Thomsons, except a letter saying we should apply to our holiday insurance company. Axa have turned us down after all this time. All we are asking is a voucher for part of the cost towards another cruise with Thomsons but they have not answered letters or emails, it is not such a good company as it used to be. Selston 19 Jan 2009.

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DOBSON - replied to Inger (20 Jan 09 06:08)

I am very sorry to hear this you are the first to say that you have not received your voucher. I recived my voucher for £548 about 20th Nov which I was very happy with I had only paid £565 in the first place I am now booked on another cruise and hope I get out of the port this time. All I can say is keep phoneing Thomsons I found them very helpful at all times with this and all other matters.

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