My travel agent has informed me today via the telephone that P&O have cancelled E932 25th December and are now only doing a 29 night cruise, they offered no reason for this. I am devastated. I am awaiting a written confirmation of this. I cannot believe that they would treat a customer like this after confirming the booking and taking payment for this cruise over 3 months ago. I will no longer travel with P&O and will cancel the 7 cruises that I have already pre-booked. I am sure that there will be many angry customers.
Ref above we too are gutted having booked 3 months ago deposit paid 9 people were going my daughter was going to renew her wedding vows on ship my sister booked to have their 40th weddding aniversary only to be told the two week cruise had been cancelled this is not the p@o we know we are disgusted no reason why or thought for those who had booked and paid their deposit to be told now its cancelled not every person can have or afford a month we are so angry we have written to p@o to complain and ask for our deposit back no words can describe our bitter feelings .
If you have booked a specific cabin they would confirm it at the time off booking, or if you booked a guaranteed balcony they allocate it nearer the departure time,we did this and were very pleasantly surprised,recheck with your agent or use P&Os web site using your booking reference? best of luck.
Hi, Did you mean the "Back to Back" cruise? E931/E932 11 Dec thru 08 Jan.? If yes, we booked thru Cruise Specialist, & I noticed on our 2 x confirmations that we only had a cabin number on the 1st page, & not the 2nd? I challenged them over this, & they said P&O were saying they Can't allocate cabins back to back & we may have to disembark & embark AGAIN & change cabins??? I DON'T THINK SO I told them!!! P&O arrange these back to backs BEST they sort it!!! Anyway, I now have the same cabin number for both itinerary's so my cruise agents DID manage to get it sorted with P&O! We are soooo looking forward to the cruise that we don't want anything to "spoil" it, so my advice, get it confirmed asap!!! WHO wants to faff around on Xmas Day??? They would have to drag me off kicking & screaming!!! Ha Ha!