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Oliver - Answered a Question by Holmes (06 Feb 09 11:41)

Not sure. Thomson cruises are STILL charging £50pp surcharge!

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Freemantle - Answered a Question by Holmes (06 Feb 09 12:17)

I understand the fuel supplements are being returned in the form of On Board Credit. That's what has been said on the P&O site.

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Ingle - Answered a Question by Holmes (06 Feb 09 12:23)

It depends when you actually booked as you may not have been charged a fuel supplement. If you were, it will be shown as a separate item on your P&O invoice. They will refund it as on board credit but are not making refunds at the moment in case the oil price shoots back up again. When you do get a refund just make sure you don't lose out on any Portunus discount you might have.

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Denison - Answered a Question by Holmes (07 Feb 09 13:26)

We have just returned from a month on the Arcadia and our fuel supplement was credited as on board credit and they added on our Portunus discount to the credit so that we didn't lose out, well done P&O we were very pleased as we had read on this site that P&O were not returning fuel surcharges - it was a nice surprise. Have a great trip on our favourite of the P&O ships.

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Wilson - Answered a Question by Holmes (07 Feb 09 15:29)

I was on this cruise for the Christmas part, leaving from Barbados on 26th December. We had £75.00 onboard credit on each of our 4 bills (me, husband and 2 teenage daughters in two separate cabins) a total of £300.00. This was excellent as it paid for the 2 excursions we had booked. You should have had the same but it may have depended on when you booked. We booked when the 2008 brochure came out in March 2007.

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Baron - Answered a Question by Holmes (23 Feb 09 00:16)

We learned 3 days before our disembarkation at San Francisco form Oriana in January, that the company had refunded some of the fuel surcharge. We enquired from the ships receneption and were told that we could take foreign currency charged against our onboard account. After we left the ship we found a £229 charge against our credit card. I have disputed the charge which was unauthorised and will take legal action to recover the funds if necessary. We paid hard cash for the surcharge and see no reason why transactions authorised by a ships officer should not be honoured by the company. P & O at it again !

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