King - Answered a Question by Irving (04 Oct 08 13:45)

Nothing wrong with the planes, but just keep your fingers crossed on the way back that you are not diverted to Cardiff, as happened to us. We enjoyed a very pleasant 2 weeks cruise in May 08 but unfortunately our journeys home took an extra 8 hours due to the diversion, which was for "operational reasons" No offer of refreshments was made by Thomas Cook, either at Cardiff airport where we spent over 2 hours waiting for coaches, or at our stop on the M4 at Membury apart for a bottle of water. Our son, who was collecting us at Gatwick also had to make 2 trips of around 70 miles to collect us between 4 pm and midnight. So far no offer of any sort from Thomas Cook for even the extra expense involved although Ocean Village have kindly offered to consider claims,if recipts are provided.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Ingle - Answered a Question by Irving (04 Oct 08 06:07)

Thomas Cook is TCX....

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Jo Cunningham's blog

Looking for travel insurance?

By Jo Cunningham

Recently I have had quite a few discussions with customers trying to get travel insurance and at we have teamed up with Holiday Extras to offer a great insurance policy that is tailored to the cruise passenger.Holiday Extra’s recognise that people are living longer lives and that we are fitter and more active then we used to be. They don’t discriminate against you because of your age and unlike other companies they will continue to cover you even if you are over 80.Th...

Read More

Feb 24 2017 10:40:54:000AM

New Additions for Hurtigruten

By Emma Davis

Emma Davis's blog

A few years ago i was lucky enough to take a voyage with Hurtigruten onboard the Finnmarken. After being a little apprehensive about the trip it actually turned out to be one of the most wonderful and magical trips i have ever taken. it was just something completely different o my normal ‘holiday’ , the scenery, the excursions, the food onboard everything was just fantastic and I will always absolutley rave on about how fantastic a voyage with Hurtigruten is , and even more so if ...

Read More

Feb 24 2017 11:50:17:000AM

Dont miss your ship.

By Dawn Gardener

Dawn Gardener's blog

For some reason, there seems to be more and more stories of cruise guests missing their ship when in port. I am on several cruise pages via Facebook and have heard this a lot recently where guests comment on how the ship departed leaving guests on shore because they didn’t get back in time. Last year there was the famous you tube video going around of the couple that left their kids on the ship whilst they went on shore and then missed it as it departed from Nassua with her screami...

Read More

Feb 22 2017 10:20:05:000AM