We have traveled with Ocean Village from Palma several times and the airport is very easy to navigate. It is quite large, so quite a walk to and from departure/arrival gates but very well sign posted. You collect your baggage from the same level as the exit doors, so no problems there. Also there are loads of taxis right outside the terminal and they will quote you a price (from a printed tariff) before you set off. We have always found Majorcan taxi drivers to be polite, helpful and kind. Where OV2 berths is quite away from the main harbour and takes about 15-20 minutes by car/coach, depending on traffic.
It took us about half and hour to board bus, and get to airport in total.
Good thing about travelling all in, they tell you your departure desk, and try and drop you near to it. As you will prob know, Palma is a very large airport, and takes about 15-20 mins to get from booking cases in once through customs to the departure lounge. We were in a queue for 1 hour at customs in March was a nightmare, we ended up having to run for our flight with great difficulty, as we were given a last call over the tanoy, to get onto the plane before take off.
We didnt encounter this prob this time. We on that occassion had to wait for buses at ship for a while. I imagine, you prob could have been quicker getting your own taxi straight away. But i'm not sure where you go to get them, as although I remember seeing them at the airport I cannot remember seeing them at the port side as most people are on the arranged buses.
You can arrange for day bus trips if you are on a two week cruise. So I dont know if you could also arrange to travel to the airport on these excursions, although I doubt it. Another thing, when you are to leave the ship, you put your luggage outside your room after 6pm and before 10pm on a night with your coloured luggage label, depending on which flight you are on. They are taken off the ship by the porters, and left in the terminal building for you to claim before you get on your bus. All the same colours are put together for you to collect pass through the terminal and then board the bus with your luggage. Also when you arrive the cases are collected from you as you board the bus. placed on the same bus as yourself. But then you go onboard the ship. and they unload the cases and put them in or outside your cabin for you. So when you are told your cabin is ready usually after 3 you have your luggage to hand with no trailing luggage with you.
If you look on the internet you will find a variety of taxis which are prebookable at Palma airport. You can book for your return too and simply pay in cash when you reach Palma.
The aiport is only 10-15 minutes drive from the port at Palma, taking you past the cathedral and yacht port, OVC moorings are at the far end of the bay. A standard taxi fare would be 25 euros each way.
As previous people have said, Palma airport is busy as it is a hub for many airlines.Just stay calm, and enjoy it ...It is all part of the holiday!