Cruise Search


Search
BLYTH - Answered a Question by Burton (09 Sep 08 12:39)

Unfortunately the can make changes to ports of call it is unusual but it does happen. The reason why they have done this could vary perhaps the day they are due to visit there are too many ships already booked in, perhaps the port fees have increased dramatically, you really need to enquire further with the TA you used or direct with Island cruises to see what explanation they offer. On previous cruises we have been on the cruise company wrote to us and told us of the change and the reason and I think Island cruises should have shown you this courtesy as well.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
MORRIS - Answered a Question by Burton (09 Sep 08 17:09)

Hi. I am booked on this cruise this year so thought I would check with Island. There is a recorded message waiting for the customer services (a long wait!) saying that the itinarary for 2009 has changed and Valencia is now off. I spoke to a sales person, who informed me that usually they only change to Mahon when the weather is bad and they cant dock but there are "other reasons" why they have done this for next year. I would be annoyed too as I am on a back to back and we go to Mahon in the 2nd week so lets hope the weather stays ok or I will be visiting it twice! If I were you I would contact Island and tell them they should have the courtesy to inform you at least of their intention to do this prior to booking.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Burton - Answered a Question by Burton (09 Sep 08 19:15)

Thanks guys, I booked it through Cruise1st and when I phoned them today the lady was pretty off-hand and said she knew nothing about it. When I asked if they could do this she said 'yes they can and it quite often happens' Will not be booking another cruise through Cruise1st. As we've been to Menorca previously for 2 weeks it's rather disappointing. By the time it comes round they may have changed all the ports and I don't suppose there's anything we can do.

- Was this comment useful or 0 of 0 found this useful
Comment | Report