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Neil & Ida Down - Answered a Question by Lewis (02 Oct 08 19:34)

There are cancellations which happen from time to time with all cruise lines. The reasons are various and include the need to repair, impracticality and unfeasibility. When you run a complicated business like theirs alterations are possible at some time or other. You, unfortunately, have been affected twice and we are all sorry but it is better than when they decide to do a small change to an itinerary after you have booked to a port you really wanted to visit when you have little or no redress. .... Neil.

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Wilba - replied to Neil & Ida Down (03 Oct 08 06:46)

You missed one out Neil......When the 'sell' the boat to charter, as in our case above. Regards Wilba.

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Adlrich - Answered a Question by Lewis (02 Oct 08 17:30)

RCI have just cancelled the Radiance sailings in South America too for 09/10 so don't rebook on that!

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Wilba - Answered a Question by Lewis (02 Oct 08 20:38)

Hi! We too had a RCI cruise cancelled last year for Singapore - Dubai. We refused the offer of refund of deposit. They then offered us Med cruises for the same time of year. We refused again & then they offered the choice of any of the Far Eastern Itinerary for about six months later from which we chose the same cruise as our original booking. Stick at 'em & don't take no for an answer. Good Luck. Wilba.

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Lewis - Answered a Question by Lewis (01 Nov 08 22:21)

And after asking for my deposit back, almost three weeks later, nothing. My travel agent, after ringing three times, was told they wait for a number of cancellations and then orgnise refunds in bulk. Truthfully a dispicable procedure as my travel agent agreed and told them so. I rnag them. They gave me a different story and eventually agreed to organise the refund there and then. I spoke to customer services but she was neither use nor ornament. 'I can't do any thing', she said 'I just answer the phone!!!'. I have written a letter so see what they say.

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Lesley Millward's blog

Are You Loyal?

By Lesley Millward

 What is the point of a loyalty card either with a cruise line, supermarket or a high street store? A few of my clients have recently asked me the same question in regard to cruising. Some people have said they do not seem to get anything at all so what is the point? Well for me, I do think they are worth it but only if you are going to travel with the same cruise line time and time again. The more points, the more benefits. Your points start from your first cruise so eventually (de...

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Jan 20 2017 12:30:00:000PM


The Importance Of ( Being ) ABTA

By Camilla Edwards

Camilla Edwards's blog

Never has the importance of booking your holiday with an ABTA bonded Travel Agent been more apparent during the weeks since Christmas with the downfall of Swan Hellenic and Voyages of Discovery.ABTA – Association of British Travel Agents – bonding is the protection that all reputable Travel Agents give to clients when booking their holiday or cruise. Their members are bonded, so that any money you pay to them is protected if they go out of business.Luckily all the passengers book...

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Jan 16 2017 05:51:56:000PM

New YearNew You?

By Charlie Brown

Charlie Brown's blog

As we are well into the new year, summer holidays will soon be upon us. Do you fancy fancy losing some weight before it’s time for another cruise? Worried you’ve left it too late? Hate any form of exercise? Don’t fear! If your cruise is departing in the next four weeks, here is how you can quickly and safely loose some excess weight. If I can do it….so can you!Why did I do it?I’m sure most of us have all tried to lose weight at some point but succeeding AND then ...

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Jan 20 2017 01:01:52:000AM