Wilba - Answered a Question by keever (25 Aug 08 16:25)

And don't forget the 18% charge on all drinks!

- Was this comment useful or 1 of 1 found this useful
Comment | Report
a - replied to Wilba (25 Aug 08 18:41)

Now now Wilba - don't go upsetting him more ! He will be drinking nothing but water all cruise! Do you think he is in a suite so there is the extra $4pd Butler gratuity to pay on top of the $12.25...or shall we not mention that just yet?!?!?!?

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Adlrich - Answered a Question by keever (25 Aug 08 15:56)

Yes they are compulsary. If you have not already pre paid your Service Charge, for your convenience, a gratuity, in recognition of the outstanding personal service onboard, will automatically be added to your SeaPass in the amount of $12.25 per guest, per day. (This is approximately £6.61 per guest, per day.) This covers your Butler & Stateroom Attendant as well as all your restaurant staff. Since our ships offer multiple open seating dining venues and many different staff members will serve you during the course of your stay onboard, the restaurant staff allotment is evenly distributed among them.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Roxburgh - replied to Adlrich (27 Aug 08 22:35)

I think this is shocking. Tips are a personal issue, given in recognition of outstanding service. Whether service is outstanding is a judgement that is down to individual experience and this will vary from individual to individual. I strongly object to being told that service is outstanding, a judgement that should be my own. I consider that when tips are compulsory then they can no longer, by definition, be tips but a service charge. As such they are part of the cruise fare. At the moment they are called tips to con people as the cruise fare quoted - without the compulsory tips added - seems cheaper than it actually is. I for one would not object to paying a higher fare for the cruise and avoid this hassle over tipping, compulsory or otherwise. At least in this way, I wouldn't feel conned.

- Was this comment useful or 1 of 1 found this useful
Comment | Report
Aldrich - Answered a Question by keever (25 Aug 08 17:27)

Are you saying Mr Keever, that you never pay any gratuities of any sort on Princess...?

- Was this comment useful or 0 of 0 found this useful
Comment | Report
keever - replied to Aldrich (26 Aug 08 15:52)

Only the bar as i like to tip who i like we have a resteraunt and do not enforce our customers to leave a tip as i do not expect to on princess cruises you are not forced into paying it.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Tall - Answered a Question by keever (27 Aug 08 17:08)

We have recently been on the Quest, which, by the way is wonderful, and opted to pay the gratuities in full on our account. It was by far the easiest way to go about giving tips, and in our opinion the ship was so well run that all members of staff deserved to have something. Tall Cornwall.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Bassett - Answered a Question by keever (27 Aug 08 20:34)

We were on Journey back in March of this year, and we insisted that the daily deduction of gratuities be stopped, this was reluctantly duly done. And we tipped as we wanted to. However Azamara have now made it compulsory and have told all travel agents to ensure that people are told this when booking a cruise (your agent has told you it seems)I like many others think that gratuities should be included in the stated price of the cruise rather than as a compulsory add-on. We are on Quest on 8th November next and we were certainly made aware of Azamaras policy. You will find that the contract you have signed for your cruise will acknowledge your agreement to pay.

- Was this comment useful or 0 of 1 found this useful
Comment | Report
Bage - replied to Bassett (03 Jun 09 22:02)

Sorry but you're wrong. We booked Azamara Quest for June 14th in November last year and were asked whether we wanted to opt out of the prepayment of gratuities by Thomas Cook which we have done. Received the tickets and spotted that they are going to try and charge this and the ridiculous 18% "standard" gratuity for the bar staff. I am addressing this with both Azamara and Thomas Cook.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Bage - replied to Bassett (03 Jun 09 22:02)

Sorry but you're wrong. We booked Azamara Quest for June 14th in November last year and were asked whether we wanted to opt out of the prepayment of gratuities by Thomas Cook which we have done. Received the tickets and spotted that they are going to try and charge this and the ridiculous 18% "standard" gratuity for the bar staff. I am addressing this with both Azamara and Thomas Cook.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Gail Ryan's blog

Fact Or Fiction Its Over To You

By Gail Ryan

Fact Or Fiction – It’s over To YouI have worked in the travel industry for more years now than I care to remember. Over the years I think I have been asked nearly all the questions customers have about holidays in general, but since I now mainly deal with cruising I am still amazed that people have the same misconceptions about cruising they did when I first started in travel.I think the main one I still hear is ” no, cruising’s not for me, it’s boring and fu...

Read More

Jan 12 2018 06:52:00:000PM


From The Pearl Of The Orient T...

By Alison Ranaldi

Alison Ranaldi's blog

Our flight from Hong Kong to Auckland was in the early evening so we decided to make the most of our last few hours and explore a bit more. We had spent the previous night at the Cosmo Hotel in Wan Chai on Hong Kong Island so after an early breakfast at the hotel, we checked out and left our luggage with the concierge. The Cosmo is very close to plenty of shops and bars and the Happy Valley racecourse. As I was so close, I decided to check out another popular hotel we use the Metropark Causew...

Read More

Jan 17 2018 12:25:39:000PM

Staceys Port Guides Palma

By Stacey Williams

Stacey Williams's blog

Anyone who speaks to me knows one of my favourite places to holiday is Palma. Now this isn’t for the partying but because the place is stunning. I have been a couple of times with family and friends and I think it’s great. Now I haven’t cruised there before but here are some ideas of what you can do for a day in Palma –Hop On Hop Off – from 19 per person – Discover the beautiful city of Palma on this open top HOP ON HOP OFF city sightseeing bus. You can ...

Read More

Jan 17 2018 06:42:19:000PM