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By Carrington, Wigan
on 20 Mar
Can you tell me about all drink packages?
1 Answer , 109 Views
By Sparkes, Hemel Hempstead
on 19 Mar
Going on azura in may how expensive is a bottle of gin from...
3 Answers , 174 Views
By Rabett, Gosport
on 18 Mar
How much is it to take a small dog on the queen mary and where are...
3 Answers , 704 Views
By Stratton, Merseyside
on 16 Mar
Can you tell me if you have to have a meal in the limelight club to...
3 Answers , 220 Views
By Johnston, Middleton
Can you take any booze on celebrity.
3 Answers , 819 Views
By howard, st helens
Are gratuities compulsory? is it true they expect you to pay by the...
1 Answer , 720 Views
Their terms are 'well known' & are non refundable. Simple answer is, if you don't agree with their terms, don't book with them. The fact you agreed to this contract makes it legal unfortunately.
Perhaps Costa Cruises should be commended for their honesty. Too many cruise lines disingenuously refer to 'service charges' as 'tips' or 'gratuities'. But I certainly agree with your sentiment - the idea that service should be rewarded with a fixed-rate charge is clearly a nonsense! I agree with Wilba (as I so often do); choose a cruise line which offers a contract you are happy with and, better still, let the one that doesn't get your custom know why you have chosen to go elsewhere.
We have cruised twice with Costa and yes the 'tips' are compulsory and cannot be altered or withdrawn so we just factored into the cost of the cruise.....