BLYTH - Answered a Question by mcdonnell (24 Nov 08 14:06)

Well option 1 could be if you have only paid the deposit might be worth thinking on cancelling and losing it, then looking for a better deal. 2 the time of the year classificationof cabin all come into the costs being higher, but I agree that they are not treating you very fairly and not great for business.

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mcdonnell - replied to BLYTH (24 Nov 08 15:01)

Thanks but i have paid £700 upto now and they said i would loose 10 percent of what ive already paid which would be 400 pound its diabolical they dont go by deposit now if you have paid more money of the holiday. I have emailed P &O with my complaint. thanks again, but i hope others dont have to face a situation like i have.

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Wilba - replied to mcdonnell (24 Nov 08 15:08)

Sorry but can you explain where the £400 comes in. 10% of £700 is 70 quid or am I missing something .....Wilba.

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mcdonnell - replied to Wilba (24 Nov 08 15:27)

that is\ what i was told by my travel agents thompson cos i paid 700 already now i dont no what they mean i am now going to phone up again and ask them to explain and i will let you no thanks.

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Wilba - replied to mcdonnell (24 Nov 08 16:10)

Maybe someone with 'inside knowledge' of these things can help you..........A of N are you there!!

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mcdonnell - replied to Wilba (24 Nov 08 16:53)

Ta i wouldnt mind i dont want to cancel the holiday i just want to change to a shorter holiday instead of 16 days to 9 days cos its a bit much to tella new firm imtaking 16 days of next year they would say we got a right one here, it was the only one on that ship that was for 9 days anyway if push comes to it they might let him have holidays that we have booked when the time comes. ill have to waite and see.

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Ingle - replied to Wilba (24 Nov 08 20:37)

The new ruling came out in September and applies to all Carnival UK brands and is as stated by Mr Bradbury above. The 10% loss is the value of the deposit which is 10% of the cruise value, which is what you loose if you cancel. If you have paid more than 10% to your agent, you are only liable for 10% if you cancel before 56days, so as I understand it deposit is £300, paid £700, due back £400 if cancelled. If you transfer to a cruise of lower value, this is now treated as a cancellation and you loose your deposit. Only if you transfer to a higher value cruise and within six months can you do it for £100. The way cruise offers are going you may be able to book nearer the time at a cheaper price even allowing for the £300 loss. Hope this makes sense.

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Wilba - replied to Ingle (24 Nov 08 21:42)

Thanks Brian that's a whole lot clearer & yes I agree the way the prices are going the £300 could easily get 'lost' in a new deal with the right guidance from a good TA ........Regards Wilba .

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Bradbury - replied to Ingle (25 Nov 08 12:29)

Why assume Bradbury is a Mr? It is one thing that does bug me, it is so easy to assume when calling someone by their surname that they are male.

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Hancock - replied to Bradbury (25 Nov 08 20:36)

Why not? It is a convention to assume the male gender unless anything else is apparent and likewise to refer to an unknown person as male, e.g. 'The passenger must make his own arrangements ...'. In law, as in real life, the male embraces the female - and long may it continue!

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