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Sorry, but reading the other reviews you cannot go by. We were on the Maiden Voyage, Deck B,balacony cabin. Found no problems at all, apart from a couple, but nothing to moan about. We thoroughly enjoyed the holiday and would go on her again. Some folk just like to find faults, you have to make your own minds up.
Yes They may have upgrades subject to availability try your booking agent but there will be a cost incurred,There are some good reviews starting to appear in the last few days and like you and others we were having second thoughts but things seem to be improving,We go with an open mind and dont let silly little things or other passengers get to you ,you will all enjoy it ?
Ventura is designed for modern families. Go with an open mind - you should enjoy it. Look forward to your review.