sampson - Answered a Question by griffin (06 Jan 14 14:22)

Yes I used them in November and my car was stolen from their compound no compensation paid as under their terms and conditions,they do not assume any liability for loss or damage to the vehicle unless caused by their negligence. This does seem to be common feature with car park operators so suggest you check security and location cf compounds.

- Was this comment useful or 2 of 2 found this useful
Comment | Report
Meeson - Answered a Question by griffin (07 Feb 12 12:00)

They offer a very good service. We used them last year and have booked them again for next month. You unload your luggage outside the terminal building and then drive across the road to the short stay car park where they meet you and take your car away. On your return your car is waiting in the short stay car park. They hand over your keys and short stay parking ticket along with the cash to pay at the exit barrier. Very good price also. It is only costing us £77 for an 11 night cruise in March.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
MacDougall - replied to Meeson (07 Feb 12 18:02)

Can I ask Meeson if they were able to contact this company by telephone after booking? I booked online last week and since then have been unable to get any response from the mobile numbers listed on their website. Begs the question " Will they answer their mobiles when I need to arrange to collect my car?

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Meeson - replied to MacDougall (07 Feb 12 19:48)

I did not have a need to contact them until my day of arrival. They sent a text early in the morning and after that I contacted them by text to update them on my arrival time etc. They responded with in a few minutes. The same applied on my return when I needed to give them dirsembarkation details.

- Was this comment useful or 1 of 1 found this useful
Comment | Report
MacDougall - replied to Meeson (07 Feb 12 20:12)

Thanks for replying. My wife did contact them prior to me booking online and she asked them what the procedure was when we arrived with the car. She was told to phone the mobile 30 minutes before arrival and a rep would meet us to collect our car and to do the same when we were disembarking from our cruise. Sounds easy enough but since booking I have tried for several days to contact them on both of the advertised mobile numbers and nobody answers. It doesnt fill me with confidence that on a cruise day I may be faced with the same problem.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
reed - Answered a Question by griffin (07 Feb 12 12:49)

I researched than last year and established they had a lot of bad press from their Southampton Airport operation, being accused of parking customer cars in the street. When I approached them they denied it and provided pictures of their secure compound. I decided to give them the benefit of the doubt and booked them for a four day mini-cruise. Their website took my money quite happily but I then got an email stating that cruise parking was a minimum of 7 days. I was reimbursed. I suspect thay are small operation trying hard to make a living and will probably offer a good service but be wary.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Cullen - Answered a Question by griffin (07 Feb 12 19:54)

I used them last November. No problem contacting on their phone numbers. Rang when about an hour away from Port. Met on arrival at terminal. Porter took the cases we handed our keys to the driver and walked into terminal. On return phoned from ship and were met by the short term car park with our keys and the ticket and money for the exit barrier. Mileage on car was correct and vehicle undamaged. Will use them again this year.

- Was this comment useful or 1 of 1 found this useful
Comment | Report
Hoyland - Answered a Question by griffin (08 Feb 12 00:02)

We used this company twice in 2011 and have bookings with them in May and July this year. Fantastic service on the 2 occasions we used them. Procedure as described by Cullen of Cardiff. Efficient friendly service and much cheaper than their rivals. Go for it!

- Was this comment useful or 0 of 0 found this useful
Comment | Report
tennant - Answered a Question by griffin (28 Feb 12 14:08)

This firm is superb can,t fault them. happy helpful really first rate service. ivan tennant just booked with them again.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Wagstaff - Answered a Question by griffin (22 Apr 12 16:40)

I booked thro' PayPal begining of March for criuse in May, but haven't received any confirmation details yet. Contacted them by phone last week and asked for details to be sent to me. None have arrived. Just tried to send an e-mail and it got bounced back saying it doesn't exist.......Anyone else had a similar problem.

- Was this comment useful or 0 of 0 found this useful
Comment | Report

Daily Top 10 Deals

  • Best Selling No Fly Taster Cruise

    Royal Caribbean - Independence of the Seas - 28 Apr 17 - 3nts

    Southampton : Bruges (Zeebrugges) : Paris (Le Havre) : Southampton

    Now from £399pp - Promenade View

    • Nothing But Low Prices Until 20th Dec 16!
    • Balcony Cabins from £499pp
    • Family of 4 from £1215!

    <span >View All Cheap Royal Caribbean Cruises from Southampton >>


  • Dubai & Abu Dhabi Including Flights!

    Royal Caribbean - Vision of the Seas - 23, 30 Jan 17 06, 13, 20, 27 Feb, 06, 13, 20, 27 Mar 17 - 7nts

    Dubai : Khasab : Muscat (Oman - Overnight) : Abu Dhabi : Dubai (Overnight)

    Now from £749pp

    • Includes Flights & Transfers from London Heathrow
    • *Prices Based on 20th February Sailing
    • Regional Flights Available
    • Family of 3 from £2399 or Family of 4 from £3195

    View All Royal Caribbean Dubai & Abu Dhabi Cruises >>


  • TOP SELLER! No Fly Spain & France

    Royal Caribbean - Independence of the Seas - 14 Oct 17 - 7nts

    Southampton : Gijon : Bilbao : Cherbourg : Paris (Le Havre) : Southampton

    Now from £755pp

    • Up to $400 Free Spending Money
    • 25% Off These Prices!
    • Only Pay £25 Low Deposit
    • Only at www.CRUISE.co.uk Exclusive FREE Wifi Worth Up to $175pc

    View All Cheap Royal Caribbean No Fly Cruises >> 

Show More Deals

Newest Topics

P%O/Cunard drop Turkey in 2017

toshtosh, Guiseley -


Sailing Date 02/06/2017 - St...

Paul Webster, Sheffield (2) -


Port changes on Aurora

ilovesunshine, east yorks -


Theatre retreat

JVivian, Newbury -


NCL has Cuba Approval

annie, Glasgow -


More

Hot Topics

Red White and Blue Brexit.

toshtosh, Guiseley -


Cruise Packing - how much do you not...

annie, Glasgow -


Not Coping in a Hot Climate

Jocap, Cumbria -


Tourist Questions

Jocap, Cumbria -


Carnival To Turn Away Latecomers At...

Millie www.CRUISE.co.uk -


More
View More From The Forum