Hiya we flew in june 2006 with thomas cook from glasgow for 2weeks cruise on island star as im bad flyer i thought flight was ok left on time flew at 7oclock in morning on ship bye lunch time .so would go again with them .my booking was also done bye them as well we were on coral deck outside cabin no 5039 good chouce of cabin bigger ship than escape you will enjoy your cruise .ive done escape and it was iberworld we flew with nice planes as well but its funtre now .you fly on tuesdays for escape and sat for star enjoy your cruise we allways do on them.
We had cabin 5037 on Star and found the engine noise/vibration unbearable early in the morning sometimes during the night.
I loved the ship and would sail again but not in a lower deck aft cabin.
Thomas Cook deserve their poor reputation and I am surprised that cruise lines still charter them. If you like being truly squashed into the aircraft in seats whose upholstrey is so poor that the metal sticks into your back, then go ahead. If there is a choice go for Thompsons. They have more leg room (pitch)and their cabin crew are nicer as they do not have such grumpy passengers to deal with as do Thomas Cook. I have had the misfortune to book cruises which use them on 3 occassions and they have always been delayed.
I have booked an Island Star Caribbean cruise through Thompsons (First Choice) and they use Thomas Cook Airlines. No chance to change the flights. Spoke with Island Cruises who said that if I had booked direct with them we would have been on a different Airline. I will do my homework next time.
Hi, this is not necessarily true. We booked direct with Island Cruises and at the time the only flights were with Thomas Cook. Once these flights were booked up or near capacity they added additional flights with Virgin and Monarch.
We have booked a Caribbean cruise in December which has a Thomas Cook flight. As soon as we realised it was with them we also booked the Premium seats to get the extra leg room, as we had previously used TC for a flight to Cuba and the leg room in Economy was dreadful.
But, in saying that I have now heard TC have increased the legroom on their long haul flights in Economy and have now supposedly more room than on the Virgin flights. I doubt the width of the seats have been increased, as that was a problem as well.
From what I remember the service on the flights was okay it was just the poor leg room that was a problem.
Just an addition to my previous answer, a friend has just arrived back from Dominican Republic with TC on Monday and said the leg room was fine but the width was very small.