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Question

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we are going on the baltic cruise 26th July fred olsen and want to do a private tour with alla tour but need to get a group f 8 any one interested?
Submitted by - emmett, warwick - United Kingdom on 29th Jun 2010 / Subject - Fred. Olsen Cruises baltic Excursions
7 answers, 1239 views
Answer
Answer by JeanW, Heywood (29 Jun 10 21:13) to a QUESTION by emmett (29 Jun 10 15:41)
We used Alla (2-day Complete St Petersburg Tour) and did not have to get a group together prior to the tour. We just reported to the Alla tour guides on the first morning and were allocated to a group of approximately 14 - good mix of people and good company. Unlike Peter, we found them extremely helpful prior to our cruise. They have secure email via their website and this worked very well - they answered all our queries quickly and efficiently. I would recommend them.
29 Jun 10 21:13 - Reply - Was this comment useful?
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Comment by Peter Gibson, Accrington (29 Jun 10 17:09) about a QUESTION by emmett (29 Jun 10 15:41)
we tried to book a private tour for just the 2 of us with Alla as my wife is disabled and does not want to hold everyone up, but after the initial contact they just ignored all further e mails, it looks like they just want large groups, but it would of been nice if they had just let me know.
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Comment by Rodger, Harrow (29 Jun 10 21:35) about a COMMENT by Peter Gibson (29 Jun 10 17:09)
They normlly prefer contact on their secure e-mail site - ordinary e-mails may not get picked up. We booked a customised tour for four for four last year and found them very helpful - replying to each message within 24 hours until we had an agreed programme.
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Comment by Riddle, Velez-Malaga (30 Jun 10 09:04) about a COMMENT by Rodger (29 Jun 10 21:35)
You have just jogged my (failing) memory! We, too, found that they did not respond to ordinaty emails, but once we used the secure routr everything was excellent! Jacquie
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Comment by Riddle, Velez-Malaga (29 Jun 10 17:38) about a COMMENT by Peter Gibson (29 Jun 10 17:09)
We were on a private tourfor two with Alla in May. They could not have been more helpful and tailor made the trip to suit us. It sounds as if our trip might suit you as we wanted a really easy trip which enabled us to see evrything in comfort. Our contact with Alla was Katya. I hope this helps you
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Comment by Murray, Southsea (29 Jun 10 16:49) about a QUESTION by emmett (29 Jun 10 15:41)
You do not need to get a group yourselves unless you want to. We had a group of 14 but did not have to get them ourselves.
29 Jun 10 16:49 - Reply - Was this comment useful?
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Comment by emmett, warwick (04 Jul 10 14:34) about a COMMENT by Murray (29 Jun 10 16:49)
We have been in contact with Alla but nobody else has requested a trip the dates we want and its very dear fro 2 of us--if they get several requests thet create a group for you, but since they can't they asked us to post a request on this website.
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