Ward - Answered a Question by Rowe (22 Oct 17 13:30)

Used the coach service many times with p&o although chaotic boarding the service is direct to Southampton unless like our last coach driver got lost.

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gates - Answered a Question by Rowe (21 Oct 17 15:13)

It would be wrong for us to speculate. Why dont you ask the travel agent that you booked with?

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Rowe - replied to gates (22 Oct 17 11:37)

I have more than once and they are unable to answer these questions. I have even rung P&O directly but still no clearer. All they can say is that a coach will be outside the terminal (which terminal?) at Birmingham airport. I thought I might find someone who has actually done the transfer who has first hand knowledge. I have been trying to ring P&O again but I'm having difficulty getting though - I'll just have to keep tying.

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The Cruise Fairy - replied to Rowe (23 Oct 17 15:35)

You are paying your travel agent so call them back and get them to do their job. They should be the ones chasing P&O about this.

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The Cruise Fairy - replied to Rowe (23 Oct 17 15:55)

They use Cruise connect - try calling them at 0843 374 2246 .

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hamilton - Answered a Question by Rowe (22 Oct 17 13:13)

Keep trying customer services at P&O. I am sure someone will be able to answer your questions. Stay calm!

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Taylor - Answered a Question by Rowe (23 Oct 17 12:46)

As already said you should contact your Travel Agent but could I ask have you booked the Coach Transfer ? As normally even if this is part of an offer or indeed you have paid for the transfer is normally expected for the customer to make the arrangement with the Coach operator.

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The Cruise Fairy - Answered a Question by Rowe (23 Oct 17 15:41)

You might also try posting this question on their Facebook page. They usually answer promptly.

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