Cruise.co.uk
Q: We've booked to go on Swan Hellenic Christmas 2011 (cabin on Baltic Deck (midship) - does anyone have any comment about noise/vibration please? 2 answers
1005 views
Submitted by: Williams, Cardiff - United Kingdom on 13th Apr 2011
Subject: Swan Hellenic Minerva Indian Ocean Cruises Cabins
Report this question

Add a COMMENT about     Ask a QUESTION about     ANSWER  Question

Comment by Taylor, London (27 Sep 11 22:08) about a QUESTION by Williams (13 Apr 11 13:38)
Yes, cruise has been cancelled. Reason giving is Minerva is unexpectedly going in to dry dock. This contradicts 2010-11 cruise guides which stated Minerva had recently undergone a refit. We paid Swan Hellenic £7000 in June. Hard to believe Swan Hellenic was unaware in June their ship was going into dry dock in October. Are they really that absent-minded? The cancellation came headed "Good News" (sic). You lucky Swan Hellenic cruiser will be able to cruise with us to Malaysia in a newly refitted vessel, Christmas 2012. Er, what do you suggest we do this Christmas. Stay at home?
Comment by McBeth, Canada (25 Sep 11 00:07) about a QUESTION by Williams (13 Apr 11 13:38)
Unfortunately, like us Swan Hellenic has canceled the cruise last minute. Apparently, they didn't know they were going to dry dock and renovate the ship ! So your noise/vibration concerns are no longer. Very angry with Swan's lack of customer service ... good luck.