Alana's Cruise Dreams

A customer of mine recently returned from a 2-night cruise on Celebrity Silhouette. He has been with Celebrity many times before and has come to expect a certain standard from them, however he was shocked and dismayed at what he termed shameful behaviour on this 2-night encounter. They had arrived…

It is always a problem if you are a regular cruiser, especially if you like a particular Cruise line as eventually you find you have been there, done that and got the T-shirt so to speak, sometimes several times over. That’s why it always exciting when a cruise line ventures…

Viking Cruise Lines have revealed they will be undertaking what is the longest World cruise ever. Taking 245 days, covering 6 Continents, visiting 59 countries and 113 ports of call. This will make this Ultimate World Cruise, the longest ever continuous World Cruise so far. Wow! Oh to have the…

I recently attended an event hosted by Seabourn and the lovely Lucy Harris to help celebrate 30 years of delivering exceptional guest experiences. It has been just over three decades since Erland Raastad, former president of Kloster Cruise and Royal Viking Line, started planning a new small-ship cruise line with…

As yet another person has fallen overboard from a cruise ship, you have to ask the question? Are they safe? Is enough being done to keep passengers safe? As I write this a poor lady has fallen overboard from the Pacific Dawn and a major search is now under way…

When I first started in Travel, Customers got lovely ticket wallets, especially for Cruise bookings, which were leather with leather luggage labels and Lovely guide books etc.  They made the customers feel special. They loved picking them up and it meant their holiday was nearly here. These slowly changed to…

The latest craze to sweep the airline industry is Emotional Support animals. Have you been on a plane yet with any weird and wonderful creatures. A woman tried (without success) to bring a peacock onto a United flight recently, reportedly claiming that it was an emotional support animal, which would…

We all hope that this is not going to be something that is necessary but when we travel even the best laid plans can go wrong. Flights get delayed or cancelled, Transfers don’t Turn up or Hotels are not up to the standard they advertise. Food is poor or perhaps…

Here is the next in my Focus on specific cruise lines.  So, who are NCL? Norwegian cruise Lines The cruise line was founded as Norwegian Caribbean Line in 1966 by Knut Kloster and Ted Arison. It first operated as a car Ferry between Southampton and Gibraltar. At present they own…

What annoys you most on a flight? There are lots of things that annoy us on flights. Perhaps because deep down we don't like the travelling bit. Here are my Top 20 Pet Hates. Now come on be honest how many of these are you guilty of? Overhead Locker Trasher…